While being very reasonably priced (60$ all-included for a double room with breakfast, close to the very expensive hotels in Berkeley Springs) we had a great experience with this hotel, even though we only stayed one night. Despite arriving very late without a prior reservation, the desk manager was helpful, polite, pleasant and friendly. Even when we were a bit inept and couldn't figure out how to get hot water in the shower (somehow we shoved it to full cold, misunderstanding the indications) and thought it was the shower's fault: she came, respectfully asked for entry and checked it for us, apologizing for the inconvenience (there was none, it was our fault!!) and assuring us that maitenance would have a look at it regardless.
Breakfast was very correct and complete, and we had a wonderful awakening to fresh flowers in the cute little dining-room. The room was very clean (no sign of those mysterious bed-bugs of another comment!?!), including bed, carpet, bathroom and carpet.
The only complaint I have is the noisy, unpolite neighbors we had to wake up to: they chose to have a very healthy and active lifestyle waking up at 6 am... and wanted everyone to follow their example, shouting and talking endlessly in the corridor, having their children shout some more, and then stumping for several minutes with their luggage on their way out.
In general, above expectations for a hotel of its kind. I've been in hotels with much higher aspirations (and, consequently, price) whose standards were much lower. Definitely don't get discouraged to drop by after reading some of those extremely negative comments.
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- Also Known As:
- Hancock Super Eight
- Hancock Super 8
- Super 8 Hancock
- Super Eight Hancock