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Hampton Inn Hagerstown
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Reviews (858)
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All reviewstexas roadhouseoutdoor pooldual highwaycomplimentary breakfastclean roomsnice hotelup to datefront desk staffovernight stayoatmealwould definitely stay here againwe've stayedstaff was friendlyeasy accessoutlet mallgreat place to stayexcellent stay
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752 - 757 of 858 reviews
Reviewed August 15, 2013

Best Hampton Inn stay EVER! Hotel was clean and updated. Jacuzzi tub in the bathroom could have fit 4 people. Very easy to locate. We were there July 19-20, 2013. During that time, a huge line of storms blew through and knocked the power out briefly and we had a small leak in our ceiling. Staff went into overdrive to ensure guest safety and comfort. Would love to visit the area again and would stay at this same hotel! GREAT complimentary breakfast!

  • Stayed: July 2013, traveled as a couple
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1  Thank Familygal89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this reviewResponded August 21, 2013

We are glad you enjoyed your stay with us. Our staff does a great job in responding to little blips that may happen. Thank you for your business and please come back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

Complimentary breakfast included the normal coffee, juice, cereal, milk, pastry, etc. But what was different was the oatmeal and yogurt and granola and brown sugar and toasted almonds. Did I mention the closest thing to real eggs I've seen in ten years of hotel breakfast? And the bacon was good, too!

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
1  Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this reviewResponded August 21, 2013

A good breakfast is a great start to your day. Our breakfast staff works very hard and they will appreciate your kind words. Thank you for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

The room was amazing. staff very friendly from the second I pulled into the parking lot I knew I would be staying here again. Easy to find right off of the interstate. close to shopping and hospital. If you are in the Hagerstown area and need a place to stay I highly recommend this hotel

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank Howard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this reviewResponded August 21, 2013

Thank you for your kind words. We believe our hotel facilites, staff and location offer everything a traveler is looking for in a hotel. Thank you for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

Stayed here for baseball regionals. Hotel was nice, very clean and updated rooms. Convenient to the outlets, other hotels. Many restaurants in the area. However, I was not impressed with the staff. The woman at the front desk was there 24/7 and seemed annoyed every time. when I checked in I was told that my room was not ready-- however, no less than 2 minutes later, two other families checked in and got their rooms right away. I was very annoyed about this and the woman could not have cared less. Nice hotel, but needs a better manager.

  • Stayed: July 2013, traveled with family
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1  Thank mbg996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this reviewResponded August 21, 2013

Thank you for staying with us during your baseball tournament. I am glad you liked our location. I apologize that your room wasn't ready upon your check in. We keep the team rooms together and our desk agent should of offered you a room in another part of the hotel as an alternative. Please come back and try us again.

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Reviewed August 9, 2013

Stayed here on our trip back from Washington to Canada. We pulled off the highway and walked in to see if they had anything. They did - the rooms were clean, beds were comfy and the staff were great! Breakfast was hot and had a pretty decent selection in the morning. We were on the first floor so we had queen beds.

  • Stayed: August 2013, traveled with family
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1  Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this reviewResponded August 12, 2013

Thank you for taking the time to review our hotel. Our hotel is in a great location for anyone travelling to Washington DC or Baltimore. We are glad you enjoyed your stay. Thank you for your business and please come back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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