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“Wonderful hotel” 5 of 5 bubbles
Review of Hampton Inn Hagerstown

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Hampton Inn Hagerstown
Ranked #1 of 21 Hotels in Hagerstown
Certificate of Excellence
Oakville, Canada
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Wonderful hotel”
5 of 5 bubbles Reviewed June 27, 2013

It's been awhile since I have been impressed by a chain hotel. The hotel has been remodeled and it looks great. Everything is modern and clean. Rooms are a good size, bed comfortable and the bathrooms are nice as well.

You can tell that the staff have been trained very well, everyone was so nice and helpful. They really went out of their way to make our stay enjoyable. The free breakfast was excellent; they had a great selection. The pool was great as well.

I would definitely recommend this hotel.

Note: Outlet mall is about a 5 min drive and the Valley Mall (Target, Olive Garden) is about a 10min drive.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelTimeCDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 28, 2013
Thank you for your recommendation of our hotel. We are very pleased with the results of our remodel. Our staff is very dedicated to satisfy every guest, every time and they will appreciate reading your comments. Thanks again for your business and please come back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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689 reviews from our community

Traveler rating
    479
    161
    31
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    8
See reviews for
228
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Maumee
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

Everything about this overnight stay was wonderful. It's been a while since I have been that impressed about a hotel stay. From check in to check out it was perfect. Very friendly staff, helpful, personable. The hotel itself was great. All the little things like plenty of luggage carts, front and back automatic sliding doors to the property making luggage hauling a breeze. The Fitness center was very nice, the treadmills even had TV's attached like you find in some nice gyms. The room was very nice, comfy bed. Our room was super close to the swimming pool which was awesome. Coffee always available, and a very nice breakfast buffet well attended by a staff member. I don't remember her name but she was great! Everything about this hotel was a great!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank buzzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 28, 2013
Thank you very much for choosing to stay with us. Our staff is working hard to make this the premier lodging choice in Hagerstown. We love to hear feedback from our guests and I will pass along your comments to staff. Thank you again for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hagerstown, MD, United States
1 review
5 of 5 bubbles Reviewed June 24, 2013

My husband and I stay at this hotel each year as we travel from Pittsburgh to Ocean City Maryland. The rooms have been recently remodeled and it was great. Very easy access from Interstate 70. The staff is friendly and accomodating.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 25, 2013
Thank you for staying with us. I am very happy to hear that you like our remodal. We have a top notch staff that aims to please. Please continue to use us as your stopover to Ocean City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Berlin, United States
1 review
5 of 5 bubbles Reviewed June 23, 2013

This was a very clean and modern hotel. Staff was courteous. We were in town for a soccer tournament , and really enjoyed our stay. The area is very nice also. Everything you could possibly need, is available within a 5 minute drive.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 25, 2013
Thank you for taking the time to review our hotel. We are conveniently located to shopping, dining and top notch medical facilities. Our housekeeping staff works very hard at keeping our hotel clean and fresh. Thank you for staying with us and I hope you had success in the soccer tournament.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cleveland
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 18, 2013 via mobile

We have stayed here for a decade on our way back from the outer banks, and it has always been great. BUT this year we were shocked and pleased with the fabulous remodel on EVERYTHING! Lobby looks great , the rooms are very very nice and the staff is top notch... They even held my pillows that we forgot until I could swing by and get them on business a few days later ... Stay here, you will not regret it

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lanceobx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 20, 2013
Thank you so much for the kind review. You, for one, can truly appreciate all the work that has been put into the remodal of our hotel. It is wonderful to hear how long you have been staying with us. Thank you for your continued business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ctyadmcc
Level Contributor
172 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

This is the way a Hampton should be done. The lobby was spacious and attractive. The seating area was a good size and breakfast was the typical Hampton spread. Two elevators service four large floors. The room was typical sized with a 3 mirror bathroom, typical quality Hampton bed, nice workdesk, fridge and microwave. Everything was clean and new-looking. No problems encountered at this top notch Hampton location

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ctyadmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 10, 2013
Thank you for your kind words. Our ownership is fully invested in providing excellent accommodations for our guests. Our goal is to be the premier hotel in Hagerstown. Thank you for choosing us. Please come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oswego, United States
1 review
5 of 5 bubbles Reviewed June 4, 2013

Pleasant stay. Nice staff, updated room with lots of outlets for electronics. Room decor lovely and modern. Pool very nice except for view of traffic and fast food restauants nearby. I would definitle stay again.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Maura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, June 10, 2013
We are glad that you enjoyed your stay. Our outdoor pool has been converted to a salt water pool with the water temperature kept at 83 degrees. It is a nice way to end your day of travelling. Thank you for choosing us and please come back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hagerstown

Property: Hampton Inn Hagerstown
Address: 1716 Dual Highway, Hagerstown, MD 21740-6635
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hagerstown
#2 Romantic Hotel in Hagerstown
#3 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn

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