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“beautiful renovation!” 4 of 5 bubbles
Review of Hampton Inn Hagerstown

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Hampton Inn Hagerstown
Ranked #1 of 21 Hotels in Hagerstown
Certificate of Excellence
Hickory, North Carolina
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“beautiful renovation!”
4 of 5 bubbles Reviewed March 26, 2013

I've stayed at many Hamptons are many have and are renovating. This is by far one of the nicest reno's I've seen - love the color palette and patterns! Very classy!

The lady at check in was super sweet and gave me directions to Panera (my request).

My room was very nice and I slept great! Easy to connect to wifi.

I stayed March 14 and reno's are not completely finished. I was on the 2nd floor - apparently above one of the conference rooms. Around 8am I could hear them "working" beneath me. Would've been an issue had I been trying to sleep in.

Will definitely be back!

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ginabuchanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, April 8, 2013
Thank you very much for taking the time to review our hotel. We are very happy that you like our renovations. We are excited about the changes! Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

Traveler rating
    434
    151
    30
    10
    7
See reviews for
213
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Feeding Hills, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 25, 2013

My wife and I enjoyed our stay at this hotel. Facilities were both clean and comfortable. Especially liked the clean and crisp feel of the bedding. Staff was cordial and accomodating. Would not hesitate to stay here again. The only negative is that dining options in the immediate area were limited but the front desk provided a variety of nearby options.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ted Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, March 26, 2013
Dear guest thank you for taking the time to comment on your recent stay at our hotel. We are happy to know that you had a great stay and we hope you will come back and stay with us the next time you are traveling through the area. I'm glad our staff was able to provide you with dining options close to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, SC
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 19, 2013

I really enjoyed my recent stay at the Hampton Inn. It was easy to get to, with plenty of amenities around. The staff were friendly and helpful and really made me feel welcome. When I arrived and saw that the hotel was under renovation, I cringed, because past experiences with this sort of thing have been unpleasant. That was NOT the case here. The renovation workers were courteous, the hotel was spotless, and there was no extra noise at any time of day due to the renovations.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RacheleCharleston_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, March 20, 2013
Thank you for your kind words. The improvements to our hotel are nearing completion. I am glad to hear that there was no inconvenience to you. Thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, IL
Level Contributor
168 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed March 18, 2013

Standard Hampton, with a nice room, comfortable bed, and a good breakfast. We stayed here using Honors points, and I would definitely be back.

Only negative was that the computer system had been down, and the front desk clerk spent 15 minutes trying to figure out a room for me. He originally had us in a room that was already booked, but fortuntely his co-worker stopped him before we barged in on someone else.

  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Illiniwek66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, March 20, 2013
Thank you for choosing to stay with us. I apologize for our computer issues. Our system was being migrated to a new server and that may have been the cause. We are glad you enjoyed your stay with us. Please come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

I visited the Hampton Inn this week with several co-workers when I was in Hagerstown for business. The hotel is currently under renovation (which we were notified of ahead of time), but that didn't cause any issues for us. The rooms and the lobby are clean, updated and well-maintained. The complimentary breakfast had a surprisingly wide selected and tasted good. I would definitely stay there again if I was in the area.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Meg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, March 19, 2013
Thank you for your kind words. Our renovation is nearing completion and we are very excited about our hotel. Thank you for staying with us and please come back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Virginia
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed February 25, 2013 via mobile

We are Hilton Honors members and will generally find a Hampton Inn when traveling. Generally good locations and comfortable.

This location was just finishing a complete refurbishment at first glance at the newest look for the chain. Decidedly upscale with deep espresso colored furnishings, a new wall unit that has a closet desk and power center. The bathroom stand has a mission look to it.

Very attractive. New reason to stay at Hampton Inns. Nicely done.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Traveller_Jr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, February 26, 2013
Thank you for taking the time to write a review about your recent stay with us at our hotel. Thank you for the kind words about our remodal. We are very excited about our new look. Please come back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Severn, Maryland
Level Contributor
212 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 bubbles Reviewed February 22, 2013

The room was recently redone, but construction is currently underway to remodel this older Hampton Inn. There was a pervasive odor and dust throughout the hotel. The room is very comfortable, comparable to all Hamptons, with new furniture, mattresses etc. I would have liked to know prior to arrival, so I would have been prepared.

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Billibong64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, General Manager at Hampton Inn Hagerstown, responded to this review, February 26, 2013
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the inconveniences that our renovations are causing. We appreciate your patience and we hope you will come visit us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Hagerstown

Property: Hampton Inn Hagerstown
Address: 1716 Dual Hwy, Hagerstown, MD 21740-6635
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Hagerstown
#2 Romantic Hotel in Hagerstown
#3 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Hagerstown 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Whether in the area for business or pleasure, the Hampton Inn Hagerstown is the perfect place to stay. A short 10 miles from the Washington County Regional Airport and 2 miles from downtown, this hotel provides easy access to any Hagerstown destination. Start your day with a free hot breakfast before hitting the town to talk in all the historical attractions. When the day is done, wind down with a dip in the pool or a run in the fitness center before settling in your clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Hotel Hagerstown
Hagerstown Hampton Inn

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