initially i was happy with the hotel. it appeared clean and management seemed to have good customer service. the room and bathroom were clean as well. I was there for 4 nights and maybe that is too long for this location. After the first night my room key wouldnt work so it was upstairs and then downstairs again after a long day work outdoors in the hot weather. I know this happens in alot of hotels but then there was the disturbance of a fire alarm at 11 pm. Again, not their fault but still not a restful night.. On the last day at the hotel, I asked for my room to be cleaned early by putting the card on the door. They never cleaned my room and the explanation was that the maids dont understand english. Either dont put the signs in the room or have them know which side is for cleaning rooms or do not disturb. What really makes me rewrite my review is that I left apparel in the room. I called the same evening after I checked out of the hotel and was told to call back in the morning. When I called back they told me nothing was found in the room. So they either threw out my pjs or they took them for themselves.. either way.. I would never go back now to this location as they have lost my trust. I am in hotels often, most weekends and its important to me to be able to trust the places I stay in for left behind items or housekeeping.
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- Also Known As:
- Super Eight Hagerstown
- Hagerstown Super Eight