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Ramada Plaza Hagerstown
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Reviews (988)
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All reviewsfireside restaurantwafflesfree breakfastsausageroom was cleancrab cakesindoor poolshopping mallabove averageoff the highwayvery nice hotelshort drivefront desk staffmdchainaccommodationsflorida
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801 - 806 of 988 reviews
Reviewed March 7, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Underpass, Director of Sales at Ramada Plaza Hagerstown, responded to this reviewResponded April 25, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 6, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Underpass, Director of Sales at Ramada Plaza Hagerstown, responded to this reviewResponded April 25, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 5, 2013

My son and I spent the night at the hotel on our way from Providence, RI, to Parkersburg, WV, where he is goes to college. It was a very good choice. The room was really quiet, free wireless internet was good, heated pool was nice (a Jaccuzzi or hot tub would have made it even better) , and we liked the restaurant, too: very good food, not expensive, the 15% discount was a plus, and it was nice not to have to drive anywhere, just walk back to our room when we were done. The waitress on duty Friday, March 1 (she had long brown hair--I forgot her name) was great. And the free hot breakfast, served in the restaurant, not the lobby, was a plus too.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank D73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Underpass, Director of Sales at Ramada Plaza Hagerstown, responded to this reviewResponded April 25, 2013

Dear Guest,

Thank you for taking the time to post a review about our hotel. And expecially thank you for recognizing one of our staff members for her excellent service! We hope to see you again when you are going through our area. Please call me any time I can be of help to you. I can be reached at 301-797-2500 x122.

Sincerely,

Deborah Miller
Directof of Sales

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Reviewed March 3, 2013

I stay at this hotel about 25 times a year. The wireless service here needs to be improved. Some rooms get no signal. The staff here is outstanding, and has accommodated me with the same room every time.

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Underpass, Director of Sales at Ramada Plaza Hagerstown, responded to this reviewResponded April 25, 2013

Dear Guest,

It is always a pleasure to have you stay with us! Thank you for being our loyal customer!

Sincerely,

Deborah Miller
Director of Sales

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Reviewed February 27, 2013

I booked this hotel online based on Trip Advisor reviews and we were not disappointed. This upgraded Ramada was well appointed and priced, comfortable, clean and friendly. It was fairly close to the highway (Route 81) and was well placed "on the main drag" thereby close to a few restaurants, shopping and gas stations. The only drawbacks we encountered was our room (#325) backed on the elevators and we could hear when either one was running, not loud but somewhat annoying. Additionally, the heat/A/C didn't have a "fan only" option which would have been nice.
The buffet breakfast was very good too and included fruit, scrambled eggs, juices and was large enough so that you didn't feel crowded. On our return next year we will definitely have no hesitation to book here again.

Room Tip: If you are a light sleeper, you may want to ensure your room doesn't back onto the elevator shaft.
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank firefighter28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Underpass, Director of Sales at Ramada Plaza Hagerstown, responded to this reviewResponded April 25, 2013

Dear Guest,

Thank you so much for all your kind comments about our hotel! We are very proud of our staff and property. We look forward to having you stay with us again when you are in town. Don't hesitate to contact me if I can be of help. I can be reached at 301-797-2500 x122.

Sincerely,

Deborah Miller
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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