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“Good value”

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Quality Inn & Suites Hagerstown
Ranked #10 of 21 Hotels in Hagerstown
Reston, VA
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good value”
Reviewed August 12, 2013

This is the 2nd year in a row that we've stayed at this Comfort Inn for a cycling weekend we do each year in August. The staff is friendly and helpful, the rooms are comfortable and clean, the location is convenient to downtown Hagerstown and a number of area restaurants, and the price has been reasonable both times we've stayed at this Comfort Inn. Each room has a fridge and microwave. The bed was comfortable although not quiet as firm as we like. The shower had good water pressure and a decent shower head. We didn't use it but they have a guest laundry which could be an advantage.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank khhass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Front Office Manager at Quality Inn & Suites Hagerstown, responded to this review, August 14, 2013
Thank you for taking the time to share your experience at the Comfort Inn & Suites. We are delighted that your stay with us was a positive one. We love feedback from our guests because it helps us learn and improve our customer service skills. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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298 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 3, 2013

The room was very Clean, comfortable beds. The cleanliness of the bathroom is my biggest thing and the bathroom was clean as well and a big size. We were barely in the room, but it was comfortable and appealing.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JettSetter02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013 via mobile

Arrived during a storm and place looked dark and deserted. Cons: musty smell, no elevator and had 3 bags with 2 small children. Not enough seating for breakfast. Pros: clean, great price. In morning, place was packed.

Stayed July 2013, traveled with family
Helpful?
Thank lilyjanesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 29, 2013

We made reservations here for one night based on other Tripadvisor reviews. The outside of hotel is off-putting, but I knew this based on another review. The front is a closed restaurant which looks bad. The hotel itself is very clean and nicely redone. The mattresses were wonderful! We had a great night sleep. The free breakfast was fine and did its job. The personnel was very friendly. There is no elevator, which makes lugging bags up to the second floor a pain. We would definitely stay here again.

Room Tip: Request a ground floor room.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tmtee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maine
Level 5 Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 20, 2013

We were very satisfied with our one-night stop here. Very clean room, professional desk assistance (a good restaurant suggestion) and totally replaced bathrooms. The proprietor told me they had recently closed and renovated all facilities. It showed. Breakfast was fine.
We'll stop here again on way up and down the east coast.

Room Tip: Eat at Barefoot Bernie's across the street.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bolongoMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 17, 2013

Absolutely love how clean this place is! I always feel at home. The personnel is friendly...but....should be more professional. Slept there a night (king bed) on 4th of July, 2013 the next day we asked a second night cheaper ( 2 Queen beds),which is about $10-$20 cheaper...and we ended up with a more expensive bill due to "HOLIDAY" ( Gettysburg battle). I just signed …It looks like Holidays have different price which should be shown at reception for all to see. It’s not the money, but the business principle….
Breakfast is really good, cleaning people are sooo nice. Even if everybody is against it I am a smoker. There are areas for this type of activity. An ashtray, and a bench would be a nice touch to the outside smoking area. All the cigarette butts are thrown in the landscaping….WiFi adds a nice touch to the stay.

Room Tip: Lived on 1st froor, main floor . Both rooms were quiet . Like the place
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tavited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 16, 2013

Stayed here recently on our way to and from New Jersey. I would highly recommend this for it's comfortable bed, cleanliness, décor. You will find no unwelcome surprises. The location is completely easy to find, safe and near shopping and restaurants and just a few minutes from the charming historical downtown and just a bit farther you will be able to visit the Antietam National Battlefield. There is a complimentary breakfast that will save you the trouble of delaying your journey once you leave. Good Service, nice people and would most definitely stay again and likely will !

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank psbren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Hagerstown

Property: Quality Inn & Suites Hagerstown
Address: 920 Dual Hwy, Hagerstown, MD 21740 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Hagerstown 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The award-winning Quality Inn & Suites hotel in Hagerstown near Maryland Theatre gives you more value for your hard-earned money. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly leisure hotel in Hagerstown like the Hagerstown Regional Airport, Hagerstown Speedway, Mason Dixon Dragway, Hagerstown Municipal Stadium, Maryland Symphony Orchestra, University System of Maryland at Hagerstown, Prime Outlets-Hagerstown, and Hagerstown Community College. Our amenities offer so much value, you’ll feel like you’ve found a bargain. They include: free hot breakfast, free WiFi, fitness center, free weekday newspaper, and guest laundry facilities. All of our clean, smoke-free guest rooms feature irons and ironing boards, flat-screen TVs, refrigerators, microwaves, safes, coffee makers and hair dryers, along with premium bedding and more. Select rooms come with desks. Get your money’s worth at the Quality Inn & Suites. Hagerstown hotels like ours offer all the amenities you expect and genuine service so you can relax and focus on the people and experiences you came for–book now! ... more   less 
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