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Quality Inn & Suites Hagerstown
Ranked #9 of 21 Hotels in Hagerstown
Reviewed June 18, 2012

We stayed here one week. Room was very clean and comfortable. Staff was friendly and accommodating. Breakfast room was clean and the attendent kept it stocked. Only down side was the toilet seat in our room was loose.

  • Stayed: June 2012, traveled with family
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1  Thank Dennis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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284 - 290 of 304 reviews

Reviewed May 28, 2012

This location is Former Days Inn that we stayed in several times.It's now a Comfort Inn and newly renovated. The room was great, The beds were new and the pillows were soft. We had a good nights sleep .It was a very good value for the money.

We arrived after11pm ,the check in was fast and the front desk very helpful. Breakfast was good I had the waffles! the grand kids had cereal and juice.

The hotel is off Interstate 81 about a ten minute ride thru the town.There are many stores and restaurants in the area.
We will stay here again!!!

  • Stayed: May 2012, traveled with family
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3  Thank Glenn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

We stayed one night at this hotel on our way to Ohio and found it to be quite comfortable, clean, and convenient. The breakfast was especially good with eggs, sausage, waffles (plain and blueberry), toast, english muffins, assorted cereal and fruit. This was much more than the hotels usually offer. The staff was also gracious and helpful. We will stop here again when traveling through the area!

Room Tip: We had a handicap asseccible room for my mom and there was no shelf in the shower to hold soap and s...
  • Stayed: May 2012, traveled with family
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2  Thank Marie1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

Very nice for a value priced hotel chain. The recent update was done very well, the staff were very helpful. Only downside is that it's a bit out of the way for travelers who are just overnighting on their way someplace else.

  • Stayed: May 2012, traveled as a couple
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1  Thank METraveler11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, Manager at Quality Inn & Suites Hagerstown, responded to this reviewResponded May 23, 2012

Thank you for taking the time to post a review of the Comfort Inn & Suites of Hagerstown. We are delighted that you had such positive things to say about the staff, the breakfast, and the hotel itself. Our goal is to provide all of our customers with a great experience, and your comments let us know that we are moving in the right direction. Thank you for staying with us. We hope to see you again.
Sincerely,
Barb Estrada

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Reviewed May 18, 2012

We stopped here at midnight on a long 14 hour drive. The staff was very welcoming even at midnight. The decor was recently renovated. It is a very modern style. I would recommend it again. It is a little further from hwy 70 then a Comfort Suites we passed. The housekeeping staff was polite and respectful.

  • Stayed: May 2012, traveled with family
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1  Thank CJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, General Manager at Quality Inn & Suites Hagerstown, responded to this reviewResponded May 21, 2012

Thank you very much for taking the time to post a review on the Comfort Inn & Suites of Hagerstown. We are so pleased that we were able to exceed your expectations. We value your business and hope we get the opportunity to see you again on your next trip.

Have a great summer,
Barb Estrada

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Reviewed April 25, 2012

We had a wonderful stay. The place was very clean, the personnel was very pleasant, it was not noisy and the breakfast was the best we ever saw. The beds were very comfortable. We wish our stays during a trip would be all like that. All in all, everything was perfect. Don't hesitate, stop there and you will enjoy your stay at a very reasonnable price.
Thank to all the staff.

  • Stayed: April 2012, traveled as a couple
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1  Thank Monique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, General Manager at Quality Inn & Suites Hagerstown, responded to this reviewResponded April 26, 2012

The hotel staff and I are thrilled with all of your glowing remarks! Who doesn't want to hear words like "wonderful", "perfect", and "best we ever saw"? Our challenge now is to have every guest who stays with us leave feeling like you did. Thank you for choosing the Comfort Inn & Suites. We hope to see you again soon.

Sincerely,
Dinesh Patel

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Reviewed April 24, 2012

We were impressed especially with the staff who were welcoming, smiling, ready to help , making us feel at home. Very clean hotel, comfortable mattress, reasonable breakfast with a very attentive lady replenishing and cleaning.

  • Stayed: April 2012, traveled as a couple
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Thank boy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD013, General Manager at Quality Inn & Suites Hagerstown, responded to this reviewResponded April 26, 2012

Thank you very much for staying with us, and for all the nice comments you made regarding your recent visit. We were especially pleased to hear that the staff was so welcoming and friendly. With all the hotels there are to choose from, customer service is what really counts. Thanks for recognizing this,and for helping us spread the word.

Best regards,
Dinesh Patel

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Additional Information about Quality Inn & Suites Hagerstown

Address: 920 Dual Hwy, Hagerstown, MD 21740 (Formerly Comfort Inn & Suites)
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Hagerstown
Price Range: $61 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Hagerstown 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The award-winning Quality Inn & Suites hotel in Hagerstown near Maryland Theatre gives you more value for your hard-earned money. You’ll find plenty of other local sites, activities and attractions to explore near our pet-friendly leisure hotel in Hagerstown like the Hagerstown Regional Airport, Hagerstown Speedway, Mason Dixon Dragway, Hagerstown Municipal Stadium, Maryland Symphony Orchestra, University System of Maryland at Hagerstown, Prime Outlets-Hagerstown, and Hagerstown Community College. Our amenities offer so much value, you’ll feel like you’ve found a bargain. They include: free hot breakfast, free WiFi, fitness center, free weekday newspaper, and guest laundry facilities. All of our clean, smoke-free guest rooms feature irons and ironing boards, flat-screen TVs, refrigerators, microwaves, safes, coffee makers and hair dryers, along with premium bedding and more. Select rooms come with desks. Get your money’s worth at the Quality Inn & Suites. Hagerstown hotels like ours offer all the amenities you expect and genuine service so you can relax and focus on the people and experiences you came for–book now! ... more   less 
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