I had read the reviews but know that not everyone is as used to traveling as me. I have traveled for business for over 25 years and have stayed in all types of hotels along the way. Husband and I were staying overnight after attending the Western Maryland Blues Festival, just a short walk away. We booked this hotel because it was the closest to the venue and did not want to drive after a day of music, sun and beer!
We had checked in early in the day but did not go to the room. We just walked straight to the show. When we got back, about 10:30 PM, we went to the room, opened the door, only to find it was occupied. We went back down to the front desk. Agent was nice as can be and offered to upgrade our room to an executive room w/a jacuzzi tub. I declined, but we did get an upgrade of some sort.
I was not pleased. The room did not smell but the shower and toilet just did not seem clean. I grabbed a small bar of guest soap on the counter and although unopened, the nasty water marks on the wrapping made it look like it had been dropped in the toilet, at the least it was wet and had sat for a while. The whole room looked like it had not been used in a while, sort of dusty and the toilet was not clean. I did not take a shower but husband took one that night and another in the morning.
In the morning I went to grab a coffee and tea in the "breakfast room". It was not well organized and there was no on there to keep the tables clean, refresh supplies, etc. I grabbed a yogurt for my husband but did not eat anything.
I guess the thing that really put me over the edge was the view out our room. Our window overlooked the pool. It was a green/brown, yucky mess. Not sure what was us w/that.
Just not sure what to say about this place. It just creeped me out.
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- Also Known As:
- Best Western Hagerstown
- Hagerstown Best Western