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“Julie is the best!!!”

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Homewood Suites Hagerstown
Ranked #3 of 21 Hotels in Hagerstown
Certificate of Excellence
Front Royal, Virginia
Level 5 Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Julie is the best!!!”
Reviewed July 12, 2014

Julie, I can't say enough. Friendly, great smile very helpful. One of the reasons I keep coming back.Keep up the good work girl.The suites are roomy and comfortable, just like being at home.Convenient to everything. Great breakfast buffet too.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meanita55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
Meanita55,
Thank you for the shout-out to our fantastic Front Desk Agent Julie! I will be forwarding this on to her and I KNOW she will appreciate it. We love to hear when a certain employee has been able to keep a guest coming back again and again. See you next time!
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680 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
NC
Level 6 Contributor
239 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed July 11, 2014

This was one of the most beautiful suites we have ever stayed. It must be very new because we couldn't really find fault with anything. The furniture was new and very stylish. The bed was a bit hard for us - probably because it is so new. Free wi-fi. Fantastic hot breakfast. Didn't use the nice kitchen but this place had everything one would need for an extended stay. There were even DVD players with both TV's. If we are ever back in the area we will definitely stay again. You will not be disappointed and if you are, you're just too picky. The staff was warm and welcoming. Thank you for a lovely stay.

  • Stayed June 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank DetailsNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
DetailsNC,
Thank you for the lovely review! We are so glad you had a joyous stay with us. We appreciate the kind words and cant wait to see you when you are in the area again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2014

This is a surprising gem in the middle of a plain vanilla commercial mall. You have to enter the property and be prepared to be amazed. Tastefully decorated, friendly staff, spotless. My suite had everything I might have needed had I stayed more than one night. They would even shop for groceries for you. If only the area had more attractions close by I would have loved to spend more time at this carefully edited place.

  • Stayed July 2014, traveled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank TarrytownTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
Tarrytown Traveler,
Fantastic review! Thanks so much for your kind words about our hotel and staff. We love hearing the great things that you experienced at our hotel. We hope to see you again!
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Niantic, United States
1 review
Reviewed July 9, 2014

We stayed with our daughter's softball team. The staff was great, very helpful and very nice. The regular beds were very comfortable, but the pull out couch was awful! The hotel was immaculate and quiet. The breakfast was free, but the eggs are gross. Other choices for breakfast were fine and appreciated the convenience of having it right in the gorgeous lobby. Definitely recommend it.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
David L,
Thank you for such a great review! We are happy you loved he staff and beds and apologize about the sleeper sofa. I will forward your comments on to our management staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guilford, Connecticut
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 7, 2014

The hotel was quite and clean. That is saying a lot because we were at the hotel for a Softball tourney. You know it was what your would expect, but the staff was so friendly... it made the difference. The breakfast was fine, huge place to eat no lines.
But Edward... oh Edward, He did everything from fixed our noisy ice machine, to set up our Saturday night dinner for the team. He kept the other guest away while icing down the beer. He is the one staffer that should get a raise, no I am not his wife!
Do me a favor, ask him to do something for you!

Room Tip: All are great,,, tight building very quite
See more room tips
  • Stayed July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kyle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
Kyle K,
Thanks for the great review! It was passed onto Edward and he appreciates it as well. We love to hear stories about how our staff goes above and beyond to help out our guests while they are traveling away from home.
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1 review
Reviewed July 7, 2014

I had a group of boys for a soccer tournament. This place got me checked in early, 2 bedroom suite as huge and clean. I asked for a rollaway and they brought it up in 10 minutes. The boys loved the breakfast and the pool. I only wish we had more than the one night there. Outlet shopping around the corner as we'll.

  • Stayed June 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Front Office Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
Diane M,
Thanks for a great review! Its always nice to hear about how families like our rooms because we find that a lot of the family travelers check Trip Advisor before they plan their trip! So we appreciate the kind words!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dickeyville, Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 7, 2014

My husband and I have been staying at this hotel for most of the last year as he travels for his job. We have stayed in several hotels over the years but coming back to this hotel feels like coming home!! I feel like the whole staff is my family! The property is beautiful and very well taken care of. Rooms are very spacious and comfortable! A great big thanks to Al Sadler(GM), Julie C, Katie S, Jessica T, Andrew K, Cheri B, Nancy M, LeAnn, Tracy, Cory, Sherry W, Patricia M, Beth N, Francine D, Maria M, Mitch, Bruce, Julie B, Sandy, Jose and last but not least Frank for all their hospitality!!

  • Stayed June 2014, traveled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Deb S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katie S, Manager at Homewood Suites Hagerstown, responded to this review, July 15, 2014
Deb,
Hey thanks for all the great words you said about my staff, we really appreciate it. We love having you and your husband here with us. I am so glad we could be your home away from home.

Al Sadler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Hagerstown

Property: Homewood Suites Hagerstown
Address: 1650 Pullman Lane, Hagerstown, MD 21740-7132
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hagerstown
#1 Business Hotel in Hagerstown
#1 Family Hotel in Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Hagerstown 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Homewood Suites Hagerstown Hotel Hagerstown
Homewood Hagerstown
Hagerstown Homewood Suites

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