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“Great Find in Hagerstown”

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Country Inn & Suites By Carlson, Hagerstown
Ranked #8 of 21 Hotels in Hagerstown
Castle Rock, Colorado
Level 6 Contributor
196 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Great Find in Hagerstown”
Reviewed August 28, 2013

What a Delight. Great Check in with friendly staff. Was late in the evening and the staff was way to friendly. Made us feel welcomed to the Hotel. Room was clean, roomy, very comfortable beds. Bedding package was way above many hotel standards. It's breakfast staff provided a very clean, well stocked breakfast. What I really liked was that the breakfast staff member was continuing to clean the breakfast area as we enjoyed breakfast. How many times do you ever see the staff cleaning and scrubbing the tables, chairs, cabinets in the breakfast area? This is one of the best cleaned, stocked and enjoyable breakfasts that I have enjoyed in any hotel. What a find in Hagerstown!!! Visit when you can.

Room Tip: This is a quiet area any room would be comfortable.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank mas4467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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570 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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English first
Huron, Ohio
Level 6 Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed August 18, 2013

Arrived about 11pm, front desk check in was so friendly and welcoming. Our room was the two room suite.. Loved the comfy bed as in past stays at country inn and suites.. Breakfast was yummy and check out was just as friendly and helpful.. Would definately stay again!!

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank funinthesun44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal Lake, Illinois
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 11, 2013

When Jean called up to see if our room was satisfactory, I was happy to give her an enthusiastic "yes!" The hotel is very clean and well decorated and maintained, and yet competitively priced with other hotels in the area. The staff is very courteous. Our room was slightly larger than expected and included a full-sized fridge and microwave, down duvet on the bed, feathertop mattress. The hotel is located next to a shopping mall so expect to find some fast food, restaurants, and shopping you may need to do on the road.

Room Tip: It may be that ice machines and exist only on the odd-numbered floors, if that is important to you.
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  • Stayed August 2013, traveled with family
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Helpful?
Thank FrankLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2013 via mobile

Wow!! This hotel was definitely the bomb!! To start off, the employes are very friendly and will help you with anything you need. The rooms are wonderful with comfortable pillows and beds with a very good sized bathrooms. The breakfast is unbelievable!! There are tons of food to choose from!! And lastly, the location is great with tons of places to eat!! We will definitely be back!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scarolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 8, 2013 via mobile

When I entered the hotel it was awesome.I truly recommend this hotel for travelers.It had amazing staff and delicious breakfast.There was a fountain in the front of the hotel that looked great.The pool was great and had felt just right for swimming.Our room was clean and the beds were great.I love Maryland and I'm sure there would be no better hotel in the state.Best vacation ever!

  • Stayed July 2013
    • Value
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Helpful?
Thank Anthony800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 8, 2013 via mobile

Made last minute reservations while traveling through to New York. They don't accept pets but were very accommodating to my service dog. Other hotel chains have frowned at me in the past but I've never had a problem with Country Inns and Suites. The room was very large and comfortable. The beds were great after a long days drive. Hotel staff was extremely nice and the free breakfast was very good. Bacon, scrambled eggs, waffles, juice, toast, muffins, and on and on. Very tasty.
Easy off and on to the interstate. Very safe area too.
Don't forget the COOKIES!!!

travelers tip:
Be sure to sign up for the Carlson Club. We always stay at Country Inns and rarely pay full price for a room. I can use points plus $$ and almost always pay only half price. We've even stayed for Free many times. Get their Visa card and points add up even faster.

  • Stayed July 2013
    • Value
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    • Service
Helpful?
1 Thank bunnyrabbit812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 29, 2013

Wonderful staff. Everyone (the front desk, the breakfast staff, the cleaning staff, etc) were very attentive. We stayed here 4 nights to attend a family funeral and be with those in mourning. Hotel was clean. Bed was comfortable. We stayed in a room that was handicapped accessible as we needed it. Found the room accessible, would have preferred a roll in shower as this is easier for transfers for the person who needed it, but the tub bench helped. Only problem was a slight problem with AC, but it was during the recent heat wave. For some reason our choice was either very hot or very cold, we choose very cold and they provided extra blankets. Free breakfast was wonderful - lots of choices. Good service.

Room Tip: Found higher floors to be quieter. If need roll in shower access suggest you ask if they have avail...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PABNewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Hagerstown

Property: Country Inn & Suites By Carlson, Hagerstown
Address: 17612 Valley Mall Road, Hagerstown, MD 21740-6995
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Hagerstown
#10 Romantic Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Hagerstown 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Country Inn And Suites/Hagerstown
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn

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