We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great property!” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Hagerstown

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Country Inn & Suites By Carlson, Hagerstown
Ranked #8 of 21 Hotels in Hagerstown
On The Road
Level Contributor
152 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
“Great property!”
4 of 5 bubbles Reviewed May 16, 2013

This is a great property, and I would stay here again.

I checked in very late, and in turn checked out late - which the front desk asked me if I would like when I checked in so late.. I REALLY appreciated that!

The bathroom was spotless - but had one major flaw... the showerhead was AWFUL! Not joking, I really think that the showerhead is the worst I have ever had at a hotel. I have stayed at 1 star economy properties that offered a better shower experience. I was barely able to wash the shampoo out of my hair - no water pressure, on top of a bad showerhead.. made for a not so great morning.

Aside from the bad shower - the rest of the stay was great. It was just a one night stay, so I was in and out.

There are a ton of businesses around this hotel as it is located in the mall/shopping complex on the northwest side of Hagerstown. It is also just a short distance away from the outlet mall that is located on I-70 in Hagerstown.

I would stay here again! Overall it is a nice property that is well managed. Just PLEASE replace the awful showerheads!

Room Tip: Ask for a room near the elevators, the hallways are rather long, and the elevator is located at the...
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank admit_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

499 reviews from our community

Traveler rating
    225
    134
    67
    40
    33
See reviews for
219
129
26
55
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
Level Contributor
12 reviews
3 hotel reviews
4 of 5 bubbles Reviewed May 14, 2013

We stopped overnight on our way home from Florida in April 2013, was very pleased with our room, comfortable bed and furniture in large room. Very enjoyable breakfast included in price.
Will stop again next year for sure. Also right beside a shopping mall and restaurants for dinner and the premium outlet mall is about a 10 min. drive away. Also just a short distance from I-81.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed April 30, 2013

I stayed at this hotel while in Hagerstown visiting family during the Christmas Holiday. The rooms were very clean and large, the service was excellent, included breakfast in the morning which was great as well. The hotel is very affordable, has an indoor pool and a gym. I would def stay here again with the family.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wagner15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

We stopped here overnight on our way home from a holiday in the south. We chose it based on good experience with Country Inn and Suites properties, plus price and location. We were not disappointed. The property is very clean, and the decor is warm and pleasant. A good breakfast (included) is served in a very pleasant and spacious breakfast room just off the lobby. It even has a patio for the warmer weather. As for location, it is right off the Interstate, and right next door to a mall with four major department stores and many other stores. There are several good restaurants within easy walking distance. We found the staff to be friendly and efficient. Overall, a very good experience. Outstanding value.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GTOtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

free internet access - no password needed. Nice clean decent size room but what's the deal with the small pillows and those duvet covers. Overall, the hotel served the purpose for an overnight stay for a midway stop between NYC and NC. It is always nice to get a room on the upper floor, the 4th floor.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dtravelingkind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Level Contributor
129 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed April 4, 2013

I recently stayed here during recent business travel. At first, the room seemed very nice, but the longer I was in it, the more I noticed that needed repaired. Specifically, the wallpaper around the top of the walls was gone, but the glue stains remained, the laminate floor was warped, etc. However, breakfast was fine and the service was excellent.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mountaineer2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hagerstown hotels
0.6 mi away
Homewood Suites Hagerstown
Homewood Suites Hagerstown
#3 of 21 in Hagerstown
4.5 of 5 bubbles 637 reviews
5.2 mi away
Hampton Inn Hagerstown - I-81
4.2 mi away
Hampton Inn Hagerstown
Hampton Inn Hagerstown
#1 of 21 in Hagerstown
4.5 of 5 bubbles 684 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
No photo provided
SpringHill Suites Hagerstown
#4 of 21 in Hagerstown
4.5 of 5 bubbles 265 reviews
0.3 mi away
Courtyard Hagerstown
Courtyard Hagerstown
#9 of 21 in Hagerstown
4.5 of 5 bubbles 197 reviews
0.4 mi away
Ramada Plaza Hagerstown
Ramada Plaza Hagerstown
#5 of 21 in Hagerstown
4.0 of 5 bubbles 884 reviews
Show Prices
Show Prices
Show Prices

Been to Country Inn & Suites By Carlson, Hagerstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson, Hagerstown

Property: Country Inn & Suites By Carlson, Hagerstown
Address: 17612 Valley Mall Road, Hagerstown, MD 21740-6995
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Hagerstown
#10 Romantic Hotel in Hagerstown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Hagerstown 3*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity and Booking.com so you can book your Country Inn & Suites By Carlson, Hagerstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites/Hagerstown
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing