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“Great stay just off highway” 5 of 5 stars
Review of Courtyard Hagerstown

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Courtyard Hagerstown
Ranked #10 of 21 Hotels in Hagerstown
Certificate of Excellence
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay just off highway”
5 of 5 stars Reviewed July 17, 2012

Great surprise for an overnight stay on our way home. Front desk courteous and helpful. Room modern and clean. Much more than I expected and wife like it as well. Has restaurant and bar but did not get a chance to use. Many other places to eat in the area. Would stay there again. Agree with other reviewer that it has a boutique feel.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Setero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    95
    59
    12
    5
    5
See reviews for
63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
New England
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 16, 2012

Marriott management - take notice of this property! Housekeeping and staff are slacking. At time of check-in we had to be reassigned to 3 different rooms. The first room had terrible stench. The second room had 2 dirty sheets on beds (blood stains and hair). At 9:15am when checking-out there was no more "free" coffee. The 2 workers at the Bistro were too busy socializing with each other. I will not stay here again!

  • Stayed July 2012, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank mj0470
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
1 review
3 of 5 stars Reviewed July 7, 2012

Housekeeping:
one dirty washcloth on shower bar
no plastic trash can lliners
Maintenance:
shower handle came off in my hand
Suggestion:
bottom of tub should have safety grips

  • Stayed July 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank marcella104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 6, 2012

Never thought a Courtyard that is essentially in a mall parking lot would be this beautiful! Soothing and lovely inside - great decor, has a boutique feel. There is a fabulous enclosed patio/courtyard with a lovely water feature.

The bistro has kind of peculiar hours, which would be my one complaint, though I suppose they are figuring you'll go to the mall next door instead.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars
      Service
Helpful?
Thank SmashedAvo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgeport, West Virginia
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed June 12, 2012

Nice hotel, Smooth and quick check-in. Helpful staff recommended nice dinner place.

The room was spacious with nice clean bed and lots of pillows. The bed was a little softer than expected but slept well. Coffee pot, refrig and ice bucket all located in a neat little dedicated area.

I liked the bathroom design, (Marriott listens to their customers) a light in the shower!! Lots of lighting in the room. I felt the towels were a little thin for my taste, even though they are probably considered those 'fast drying towels' too thin for me.

Nice tv, lots of channels, a nice little closet with ironing board and iron. Plenty of electric outlets too!

The doors are heavy and a lot of people are inconsiderate and let them slam, but otherwise the hotel is fairly quiet. If you want an even more quiet room ask for a room facing the mall,otherwise you are facing interstate and the motorcycles seem to feel the need to make a lot of noise on the entrance ramp to the interstate.

Room Tip: for a more quiet room ask for one facing the mall.
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank wvshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 30, 2012

Newer hotel... Big, clean rooms. QUIET. Nice firm beds. Great location to restaurants, shopping and softball fields. Would highly recommend for a softball team/family.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank WealthFinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterland, Ohio
Level Contributor
621 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 420 helpful votes
4 of 5 stars Reviewed May 13, 2012

It isn't hard to figure how how Courtyard designed its newest hotels - by listening to what guests really want.

So what do guests want? Bright rooms, HD LCD tv's, high-speed internet, granite countertops in the bathrooms, trendy decor, easy parking, convenient but above average food, etc. You will find it all here.

I liked especially some of the little touches. The work area has a table you can pull out for working space. The "bistro" in the lobby had above average wine labels in the mid range price range. The staff was genuinely nice. I got in late and had a light meal in the bistro and thought it was very good. There is free Starbucks coffee in the lobby in the morning.

The hotel itself is near a mall and shares a parking lot with a related suite hotel. The same general area has an Olive Garden restaurant and an Outback Steakhouse, as well as many fast food options.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ElaineAndGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Hagerstown

Property: Courtyard Hagerstown
Address: 17270 Valley Mall Rd, Hagerstown, MD 21740-7099
Location: United States > Maryland > Hagerstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in Hagerstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Hagerstown 3*
Number of rooms: 96
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