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“One night was not enough!”

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Courtyard Hagerstown
Ranked #9 of 21 Hotels in Hagerstown
Certificate of Excellence
Reviewed March 21, 2011

My husband and I stayed here on our way back from Myrtle Beach. It is conveniently located off the highway and is surrounded by many shopping outlets and restaurants. We were there during off season so the rates were incredible. Not sure what they are during high season. The staff was awesome and our room was amazing! We had a king room and it was huge - there was a couch across from the good size flat screen tv and a huge desk to work on and free wi-fi. The modern decor was very refreshing and the bathroom was roomy and sparkling! The beds were very comfortable with a good selection of pillows to choose from. The lobby was very chic with some seating areas having their own tvs. The bistro food was quite good. Out the back from the lobby was a fire pit surrounded but very comfy furniture. It was a nice touch on a coolish evening. We didn't have a chance to use the fitness centre or pool but it looked quite nice. The only downside was no complimentary breakfast, but at the price we paid we couldn't really complain. Just wish we could have stayed another night!

  • Stayed: March 2011, traveled as a couple
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1  Thank DorisCavallin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 - 220 of 220 reviews

Reviewed January 18, 2011

My family and I stayed at this hotel because our daughter had a sporting event in Martinsburg, WV. This past summer we also stayed in Hagerstown, but at the Springhill Suites which is right next to The Courtyard. I am a Marriott Rewards Club Member so I got my room at The Courtyard with my points.

Cons:

1. Didn't seem to be adequately staffed. The front dest clerk was also the person who brought up our extra towels and the Cafe service was extremely slow. Our breakfast was brought out to us in shifts.

2. No free breakfast.

3. Even though I am a Marriott Rewards member and I have my preferences listed I rarely get my requests. I always ask for a low floor (I was placed on 5th floor and there are 6 floors), I didn't have the extra towels or pillows I request. I guess from now on when I make a reservation I will always have to follow up with a phone call.

Pros:

1. Staff was very helpful. I forgot my contact solution and the front desk clerk remembered to look for some for me.

2. Rooms are really big which was good for a family of four.

3. Cafe food for breakfast was good and there were individual tvs at some tables.

4. Workout equipment was good. All the treadmills had individual tvs.

5. Location is good.

Not sure if I am back in Hagerstown if I would stay at The Courtyard or Spinghill Suites. I liked that the Springhiss had free breakfast. Both would be good choices. While we were there we did eat the Olive Garden which is right near the hotel. It was decent although they are very big on the upsell.

  • Stayed: January 2011, traveled with family
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Thank CathyOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2010

After grueling day on the road driving back from South Carolina on Thanksgiving weekend, my wife and I decided to call it a night and start looking for a hotel to stay. Looking for something better than the Best Western we stayed at on way to SC, we stumbled upon Courtyard Hagerstown at 8PM and found it refreshing.

Courtyard was conveniently very close to I-81 exit/on-ramp. The concierge was very cordial and accomodating. The room was clean and well organized. Most of all - the new shower was aewsome!

We left at 4AM to get home so can't comment on the breakfast or morning staff.

Couple of minor negatives. Street signs to the Courtyard didn't make sense so I made a beeline for it instead. The heater took little longer than my wife liked to warm up.

Stayed: November 2010, traveled as a couple
Thank luzensguise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2010

This hotel really surprised us! Just opened in August 2010 it is a new concept for Marriott. Gone is the stodgy furniture, in with the Asian/Modern themes, lots of room, a large bathroom, and a wonderful lobby and surrounding area.
The only negative was the position of the computer desk next to the heating/ac unit, causing a constant fan across your face as you work at the desk. This was the only fault in an otherwise fantastic room. (The beds were also too hard for our taste, for others it might be just fine).
We ate in the lobby area ... well prepared and well priced (not gourmet) food! Sorry we only had one night to spend here.

  • Stayed: October 2010, traveled as a couple
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Thank VEGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2017 via mobile
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Stayed: January 2017
Thank Aline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011
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  • Stayed: August 2011, traveled as a couple
    • Value
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Thank selvaggino99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Hagerstown

Address: 17270 Valley Mall Rd, Hagerstown, MD 21740-7099
Phone Number:
Location: United States > Maryland > Hagerstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 Hotels in Hagerstown
Price Range: $110 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hagerstown 3*
Number of rooms: 96
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