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“Georgeous View and wonderfully renovated hotel near great restaurants”

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Holiday Inn Express Kent Island
Ranked #2 of 4 Hotels in Grasonville
Certificate of Excellence
Reviewed August 1, 2014

We stay here often. It's one of our very favorites. The view of the water, seabirds and boatyard is spectacular. They have a great dock with a pergola at the top near the outdoor pool. The whole hotel has been renovated with great colors and new furniture in the rooms. The staff is great very good breakfast and it's within walking distance of at least four great restaurants!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
2  Thank ghenichols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 - 99 of 224 reviews

Reviewed July 29, 2014

We stayed here overnight for a wedding; it's what you would expect. However, the people in the room next to us kept us up for half the night with a lot of noise. I complained at the time but the hotel was full and they couldn't change our room. The next day the desk clerk, at her suggestion took $100 off the room price. She suggested it as a way of trying to respond to the problem we had. I thought that to be a great gesture, and totally changed my view of the hotel.

Room Tip: Thin walls; try to stay on one of the upper floors
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank james d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014 via mobile

This hotel is on my list of favorite hotles..When entering the hotel there is a swift and easy check -in. There is popcorn machine with fresh popcorn right in the lobby.
The rooms are beautiful and spacious. From the room window everyday you could view the sunrise and sunset. Outside there is a nice size pool, patio table and chairs to eat and relax and wonderful restaurants in walking distance. Housekeeping did a fabulous keeping the room cleaned and stocked. Every day we came back from our outings we walked into a clean &stocked room with open curtains to see the beautiful day. Just a amazing experience!

  • Stayed: July 2014
    • Value
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2  Thank Alzaysha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2014

We stayed at this hotel a few years ago and I thought it was nice then, but since the décor has been completely updated, I think it is better than ever. The hotel is clean, well appointed and the staff is very helpful. They have a beautiful view of the bay. The outdoor pool, albeit small, is a plus when traveling with kids. Its proximity to fantastic seafood restaurants is also a plus. This hotel is a great value for all you get, including complimentary breakfast, on Kent Island. We will definitely return to this hotel!

Room Tip: if you choose a room in the back of the building, you will have a great view of the bay.
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  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
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Thank Lisa_V5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

We called on our way up from Florida to make sure of a vacancy for Friday night, on arrival the price quoted was $139.00 for a room with a view of the bay, the price went to $233.00 when we checked in! We called on a Thursday and reserved the room for Friday, they said they should have told us the weekend price, they said they were booked for the weekend and room 305 was newly renovated. After 11 hours of driving we decided to stay, when this Hotel tells you a room is newly renovated, be sure to ask if it was the entire room!!! Room 305 had an outdated bathroom that was in need of a serious makeover and could have been cleaner. The view was nice, the free breakfast of powdered eggs was horrible, but they had some yogurt, fruit and cereal, not what we expected for $233., but the woman who greeted us was wonderful. We would not stay here again.

Room Tip: When they tell you a room is newly renovated, ask to see it first and get a confirmation on the rate...
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  • Stayed: June 2014, traveled with family
    • Value
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5  Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Kent Island, responded to this reviewResponded July 8, 2014

Dear Bob C,

Thank you for your recent stay with us and reviewing our property. I am pleased to hear about your comment on the nice view you had from our hotel. On the other hand, I am very sorry that your stay was negatively affected by the condition of the bathroom and the breakfast selection. I have taken note of your comments and we will address these points to improve upon our service.

Thank you for your time and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2014 via mobile

Staff were very nice and accommodating. To include front desk restaurant and specifically the man who will prepare your breakfast to order. Nice location and view on the water. We sat out on the patio in the evening. Close enough to walk for dinner.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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1  Thank Lasjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2014 via mobile

The employees were wonderful, helpful, and very kind! They told us a few different things that were going on around town. Told us to drive on the local roads so we stayed out of traffic. The hotel had great views of the bay! The price was very high and the rooms with the view have no balconies. That was disappointing. They do have a pool, gym, and a gazebo looking out over the water and a pier.

Stayed: June 2014, traveled as a couple
Thank TravelPhotogrpher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Kent Island, responded to this reviewResponded June 22, 2014

Dear TravelPhotogrpher,

Thank you for your recent stay with us and reviewing our property. I am very pleased to hear that you found our staff highly commendable. It is always motivating on our end to receive commendable feedback from our valued guests like you. For our products and services, we always ensure that our rates remain competitive with other hotels in the area. It is regrettable that the lack of balcony in your room was a let down. Please accept our sincere apologies for any inconvenience it may have caused you. We appreciate your feedback as this is our best resource for improving guest satisfaction.

Again, thank you and we hope to have an opportunity to serve you again should your travels bring you back to Grasonville.

Best Regards,

John O
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Kent Island

Address: 1020 Kent Narrows Rd, Grasonville, MD 21638-1058
Phone Number:
Location: United States > Maryland > Grasonville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Grasonville
Price Range: $114 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kent Island 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
IHG Award Winning Direct waterfront hotel on the Chesapeake Bay. Hot breakfast included with your stay, everyday. Observation Deck and Pier to get close to the Bay. Walking distance to all the restaurants and nightlife The Narrows offer. ... more   less 
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Also Known As:
Holiday Inn Express Kent Island Hotel Grasonville
Holiday Inn Grasonville
Holiday Inn Express Grasonville
Grasonville Holiday Inn

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