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“Solid Burger Experience”
Review of Five Guys

Five Guys
Ranked #38 of 261 Restaurants in Glen Burnie
Cuisines: American
Restaurant details
Ellicott City, Maryland
Level Contributor
36 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Solid Burger Experience”
Reviewed October 12, 2013 credit card Amex Card Member Review

Love 5 Guys. The folks working at this location are always friendly and my order is always perfect. Never too crowded on weekdays for lunch. Just go!

Visited October 2013
Helpful?
Thank Boss_Jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Visitor rating
    11
    5
    1
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Crossville, Tennessee
Level Contributor
51 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Not even close to the 5-Guys reputation”
Reviewed July 3, 2013

This 5-Guys location does not even come close to representing a normal 5-Guys restaurant. At our visit, there were only three employees handling the restaurant. The order taker/cashier was on the phone taking an order causing a major delay in submitting our order. Orders were backed up and receiving our order, after the initial ordering delay, was in excess of 15 minutes. When the food was delivered, the burger was burned, definitely not representative of a normal 5-Guys. The restaurant conditions were detestable: the floor was greasy; the restrooms a disaster; tables not cleaned off; the décor was likened to that of a railroad cargo car; and the in-restaurant music was extraordinarily loud, playing HARD rock music. We asked the cashier to at least turn down the music volume - - TWICE. He even asked why we wanted it turned down. This loud hard rock music is not the norm at other 5-Guys locations. We will never visit this location again.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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