The shuttle service to and from the airport is a joke. they made my party I wait outside the airport for 45 minutes after we called them. Then we were told that the shuttle would take to anything close to the hotel, which was a lie. Next, that evening we put our names on a list for the 8 AM shuttle the following morning, they called us at 7:45 to tell us it was ready. We were at the front desk at 7:52 the bus had already left. When we asked the people at the front desk why did they let the bus leave? They said the bus was full, so what was the point of the list. Finally tonight we were coming back from the train and I called in advance to request a shuttle back from the train around 6:20 PM. I was told that the shuttle was going that way to pickup someone from the airport and would get us at 7 PM. The bus only picked up the people from the airport and left us in front of the train station. When I called at the front desk they told me that they were not going to pay for our cab fare nor would they give us a credit on our hotel bill. We stood outside in the cold from 6:30 until 7:40 PM. The staff are unprofessional and the shuttle is a joke. Please don't stay here, if you can not spend more to go somewhere else just don' t come to Baltimore.
- Official Description (provided by the hotel):
- The La Quinta Inn & Suites Baltimore South is a full service hotel located 6 miles of downtown Baltimore. Is the nearest and the cheapest hotel near BWI Airport. La Quinta is one of the affordable hotels in Baltimore which features 95 non smoking rooms along with all amenities and services. The hotel offers free high speed internet, fitness center, business services and outdoor pool. ... more less
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- Also Known As:
- La Quinta Inn & Suites Baltimore South / Glen Burnie Hotel Glen Burnie
- La Quinta Inn And Suites Baltimore South / Glen Burnie