From the first contact with this hotel, service is excellent. I don't believe in "customer service" as most are phone zombies without any authority to actually help you. These people have both the authority and ability to go the extra mile for the visitor. The room was spotless every day, the staff other than front desk professional and courteous. Front desk (Paul) was a step above, as is the manager Danielle.
Good food, clean, well maintained and intelligent people all around. Would recommend this for individual, business or families in a minute!
- Official Description (provided by the hotel):
- This Germantown, Maryland hotel, newly renovated in 2016, is approximately 30 miles from major Washington, D.C./Baltimore airports Ronald Reagan National Airport, Washington Dulles International Airport and Baltimore Washington International Airport and is easily accessible off of I-270 via exit 15B. Fairfield Inn & Suites Germantown Gaithersburg features free WiFi and on-site parking. Each guest room is furnished with a work desk, TV, microwave, refrigerator and coffee maker. Enjoy complimentary hot breakfast each morning and free coffee anytime in the lobby. The indoor pool, hot tub and fitness center are readily available, as well as a business center and laundry room. Centrally located, our hotel in Germantown is a 5 minute walk to the Department of Energy and restaurants, such as LongHorn Steakhouse, IHOP and Green Turtle. Travel to Washington, D.C. with the Shady Grove Metro Center 5 miles away. We're also near Germantown attractions Black Rock Center for the Arts & Discovery Sports Center. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn & Suites Germantown Gaithersburg Hotel Germantown
- Fairfield Inn And Suites Germantown Gaithersburg
- Fairfield Inn Germantown
- Fairfield Germantown
- Germantown Fairfield Inn