We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Washington, D.C. - Germantown - Town Center
Ranked #4 of 4 Hotels in Germantown
Reviewed February 8, 2013

I want to thank Stephine,Brandy And Brock for being very helpful to my mom around Christmas. My mom has been having a tough time and had to move into the Hotel it has been more then a year, Well she had to have surgery me nor my brother were able to be there while she recovered. Stephine and Brandy kept a close eye out for her they called and checked to see if she needed anything, they had a christmas dinner at the hotel and they called to ask her if she wanted something to eat brandy asked was she suppose to be outside so soon after surgery they just made her feel so much like family and again i want to thank you. Brock thanks for helping her with the dirty clothes she knew she was not to carry anything heavy but she did it any way and you carried them from the laundry room for her thanks. Leo and Ben are also great front office staff are always there with a smile housekeeping is one of the best they keep your room clean and fresh. our family will be letting alot of people that homestead is a home away from home i write this with a smile on my face and tears in my eyes for the great help you have given to my mom while sick and the whole time she has been here.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank adrianne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded February 18, 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Washington, D.C. - Germantown. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours;

Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (114)
Traveler rating
Traveler type
Time of year
Language

75 - 81 of 114 reviews

Reviewed January 25, 2013 via mobile

It was a breath of fresh air coming to this hotel since my first few nights at another hotel was horrible. I was greeted promptly by a young friendly guy and told him about my previous experience. He didn't bad mouth anyone which spoke character. Anyways, because of my experience he took me to the room to make sure it was up to par. Of course it was. So after i went to my room a little while later, i ended up locking myself out, lol. That's when i believe i met the manager and what great personality she had. She said it was no problem and we joked about it. I also came back later to book another night because i was very satisfied. I did have a paper with the names of all the staff but unfortunately i think its in my bags. But i would like to say from the first impression to all the stuff that goes on behind the scene such as the cleaning crew, and maintenance team thank u so much for the relaxing stay!!!!! Not only will i stay again but all of my friends and family know of the wonderful job your team does and i definitely have it to compare to some other place (wink wink), so thanks again for EVERYTHING!!!!!!!!!!!!! M.F

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank MARYELIZA8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded February 6, 2013

Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Once again, thanks for all of your very kind words.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2013

Due to an unexpected two-day delay in auto parts delivery at a Rockville dealer, I had to stay overnight successive nights in Montgomery County, Maryland. A hotel room was promptly confirmed over the phone each day of delay, and proved to be of moderate expense, clean, quiet and near a 7-Eleven for gas and unplanned needs and an I-Hop for early morning breakfast. The rooms' bed, covers, and linens; TV; coffee pot and brew; microwave; iron and ironing board; and refrigerator all were all used, operated well, and much appreciated. The hotel was easily accessible from I-270.

Room Tip: I had north-side, second floor rooms both nights.
See more room tips
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank F Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded January 22, 2013

It was very kind of you to take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Germantown. It's always satisfying to read positive feedback from our valued guests, like you.

Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

I was in need of short term handicap accessible housing. I chose the Germantown location for the web advertised price per night ($55) for stays of at least a month. Brandy, the wonderful lady at the front desk, told me about their EPP program, which is for stays of at least 2 months. After setting that up using the Homestead 800 phone number, my per night rate came out to ~$38. That was great, because hotel stays can get expensive. She also took the time to show me all the available handicap rooms so i could choose what would best suit me. And every time i see Brandy, she is professional, enthusiastic, and helpful.

  • Stayed: January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jason W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded January 17, 2013

Thank you so very much for your glowing review of Homestead Washington, D.C. - Germantown. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. . We know you have many lodging options in the area.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

In and out easy with a great room. Better stay than at nearby more expensive hotels.
Convenient to Interstate 270. No breakfast though but an International House of Pancakes (IHOP) down the street. Only one night, but would stay again.

Stayed: November 2012, traveled on business
Thank TC B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded December 31, 2012

Thank you for your great review of our property. I'm glad that Brandy was able to help your parent during their stay and that you enjoyed our hotel. We look forward to seeing you again, should your travels bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

I had my parents stay here for two nights a couple weeks before Xmas and they were very satisfied with the room and service. They especially enjoyed the easy access from the parking spot in front of the room, free cable, a small refrigerator, microwave and the sink.

The rates were very affordable (used AARP discount) considering this is a suburb of Washington, DC.

The staff were also very helpful, especially Brandy who helped them when they became ill. She was very kind, arranged to have the room cleaned right away and made sure they knew it was okay to call her if they needed anything else. I actually was running back and forth from my home nearby where my wife had the flu and my parents who had both become ill The extra attention Brandy provided was reassuring since I couldn't stay with them the entire time.

This isn't a resort but if you need a clean room, decent bed and a good location west of DC, I recommend you check them out.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ralawren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded December 31, 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Homestead Washington, D.C. - Germantown. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2012

Ive stayed for a about a month and Ive never had a problem with my stay. Brock has made my stay very comfortable. Always willing to help and answer any question that i may have. I would definitely recommend this hotel to any one. A big thanks to stephanie, Brock and all the staff for such a great experience and great service.

Room Tip: any room you choose will be a great one...
See more room tips
  • Stayed: November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Washington, D.C. - Germantown - Town Center, responded to this reviewResponded December 31, 2012

Thank you for your great review of our property. I'm glad that Brock and Stephany provided great customers service during your stay. We look forward to seeing you again, should your travels bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Germantown
1.1 mi away
Extended Stay America - Washington, D.C. - Germantown - Milestone
0.4 mi away
Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
0.2 mi away
Fairfield Inn & Suites Germantown Gaithersburg
Show Prices
Show Prices
Show Prices
3.0 mi away
Hampton Inn & Suites Washington, DC North / Gaithersburg
2.5 mi away
Extended Stay America - Washington, D.C. - Gaithersburg - North
6.7 mi away
Extended Stay America - Washington, D.C. - Rockville
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Washington, D.C. - Germantown - Town Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Washington, D.C. - Germantown - Town Center

Address: 20141 Century Blvd, Germantown, MD 20874-1179 (Formerly Homestead Studio Suites - Washington, D.C. - Germantown)
Phone Number:
Location: United States > Maryland > Montgomery County > Germantown
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Germantown
Price Range: $78 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Germantown - Town Center 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Cancelon, Cheap Tickets and Hotwire so you can book your Extended Stay America - Washington, D.C. - Germantown - Town Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Washington-Germantown Hotel Germantown
Homestead Studio Suites Germantown
Extended Stay America Germantown
Homestead Germantown
Homestead Suites Germantown
Germantown Homestead Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing