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“What a sad place!”

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Hilton Washington DC North Gaithersburg
Ranked #10 of 15 Hotels in Gaithersburg
Reviewed March 23, 2010

This is a squallid hotel in an area where there is nowhere to go within walking distance. The carpet in the rooms is stained and worn out. The fixtures in the bathrooms are coming to pieces, and the best view is that of a parking lot.

The staff is helpful, but what can they do, given the state of the rooms? The food at the restaurant is decent and the barman friendly. They have a shuttle that transports people around, but the srvice stops at 10pm, so it is hard to use it for going out for dinner, unless you go early.

Finally, when I asked the front desk to order a cab for the airport, they ordered a very expensive limo that charged double the cab price, and was not much better than a cab. What a scam!

  • Stayed: March 2010, traveled on business
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1  Thank plant_a_tree_now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 - 758 of 827 reviews

Reviewed February 14, 2010

Stayed here in February and really enjoyed it. Overall, I give it 4 stars because of the attentiveness of the housekeepers, staff, and manager.

The good: room was always cleaned spotlessly by housekeeper, much better so than in other hotels I've stayed. The staff were very nice and accommodating. During breakfast in the restaurant, the manager roamed around to ask about comments, etc. One day I came back from a hard day's work and found an envelope on my bed with a free drink coupon inside for the hotel bar. Was forced to eat dinner at the restaurant one night during a blizzard outside and found the food to be quite good, actually, for a hotel restaurant. Breakfast was decent. Room service--not so good. I'd recommend actually eating in the hotel Rooks Restaurant. One other thing I like: this hotel wraps the bedspread in sheets...one on top and one on bottom...so you don't have to worry about who/what's been on the bedspread before your arrival! Many hotels do not wash bedspreads or cover them in between guests.

The bad: My room was a little dated. The bathroom had been nicely remodeled, with granite countertops, new tile, and a new shower curtain that pops out away from the tub. That was nice. The room itself was desperately in need of a new carpet. The TV also seemed old, too, and I've stayed in many other lower end Hilton brands that have upgraded to LCD TV's. The mattresses were newer, although not that comfortable...they'd benefit from a featherbed or mattress topper like that used by some other chains.

Overall, very satisfied with stay.

  • Stayed: February 2010, traveled on business
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Thank happyvoyager30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2010

I was traveling with my wife trying to get her to the funeral of her grandfather. A major blizzard hit and we had to stop looking for a place to stay. I can't say enough good things about this hotel. Checking in a 12:30 am the front desk staff were great. We received a discount rate due to the storm. The rooms were clean and comfortable. The staff went above and beyond at all times making our stay pleasant under bad circumstances. I wish all of my hotel stays were this good. If I'm ever in the area again, there will be no question where I'm staying.

  • Stayed: February 2010, traveled as a couple
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Thank mtg_king
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2009

This hotel is wonderful. We stayed here for a week while visiting family. We originally booked here becuase they are pet-friendly (75 pounds max.) and we found a great rate ($93). We were delighted that the rooms were large enough to comfortably accomodate our "stuff" (we do NOT travel light). Also (and most importantly), the beds are very comfortable!!! Staff is wonderful, room service always a welcome treat and pay-per-view movies made this place a pleasure. The hotel is so perfectly located near a mall and right off of 270. We will definitely stay here again if in the area.

By the way, Seneca Creek State Park is just a few miles away and is a beautiful place tucked away in the middle of the urban sprawl. Many miles of trails, some of which are dog-friendly (check out the Greenway Trail for dog fun).

Another tip - there is a Metro station one exit down 270. We hopped on and were in D.C. within 30 minutes. Very convenient.

  • Stayed: October 2009, traveled as a couple
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Thank om_sweet_om
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2009

Prepaid for a room with the romance package for my daughter and her groom for their wedding night. At check-in the clerk was rude and not very cooperative. When the bride and groom arrived their room was supposed to have a kitchenette, which it didn't; info about their free breakfast, which it didn't; and sparkling wine ready and waiting for them, which it didn't. So I prepaid a month in advance for special things and they got a plan room.

  • Stayed: September 2009, traveled as a couple
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2  Thank neveragainMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2009

Skip this place. After spending $145, was put in the basement with noisy heater and dirty carpet. Front desk staff was rude and although I had been at hotel before, gave me one of the worst rooms in the hotel. Restaurant food was expensive and bad. I'll go down the road to the Marriott next time... better neighborhood and newer hotel.

  • Stayed: September 2009, traveled on business
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3  Thank Mirth60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2009

The site as just as expected, a large, clean room, easy check-in, express check out. The $120's corporate/government rate including breakfast was good. I didn't see anything extraordinary enough to justify the standard rate. The breakfast was similarly good but not exceptional.

There is a free shuttle bus to the metro ($4.50 and 45 minutes from the airport) and surrounding area. This perk might save the cost of a rental car.

  • Stayed: August 2009, traveled on business
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Thank bddNewEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Washington DC North Gaithersburg

Address: 620 Perry Pkwy, Gaithersburg, MD 20877-2530
Phone Number:
Location: United States > Maryland > Montgomery County > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Gaithersburg
Price Range: $82 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Washington DC North Gaithersburg 3.5*
Number of rooms: 301
Official Description (provided by the hotel):
The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more   less 
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Also Known As:
Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
Hilton Hotel Gaithersburg
Hilton Gaithersburg
Gaithersburg Hilton

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