Upon arrival,my reservations were not as requested.The lady with whom I was dealing seemed content to leave it that way.
Nafi Kouyate overheard the conversation and assisted me. Her actions over the next 24 hours exemplified professionalism. She was friendly, courteuous and went out of her way to accomodate me to the best of her abilities.
I rarely comment online or elsewhere, but her actions make it necessary. She should be commended.
- Official Description (provided by the hotel):
- The Hilton Washington DC North/Gaithersburg Hotel is conveniently located just outside Washington D.C. in the heart of the highly active I-270 Corridor. Gaithersburg, MD is an upscale business, entertainment and residential area in suburban Maryland, in close proximity to Bethesda, Rockville and Germantown Maryland as well as Washington, D.C. and Northern Virginia. The Metro station is close by and easily accessible via the hotel complimentary shuttle service.Style, comfort, service and convenience are pillars of the Hotel which is richly appointed throughout with the Signature Hilton Serenity Beds, 37" flat screen high definition TV's, complimentary in-room WiFi, in-rrom single cup coffee makers, luxury amentities and a host of other upgrades to make your stay comfortable. The hotel also has an indoor-outdoor pool and a fully Precor equipped health and fitness facility. For dining and entertainment, the hotel is proud of its Rooks Corner Restaurant serving three meals a day in a comfortable and inviting setting. The plentiful offerings include a full breafast buffet with omelet and waffle station as well as a la carte breakfast and for lunch and dinner are of American fare including succulent steaks, seafood sandwiches and salads. The hotel also presents a Starbucks coffee shop, and a bar and lounge with a complete selection of beverages including single malt scotches and small batch bourbons served along side complimentary hors d'oeuvres on week nights. If you are planning a meeting or conference, the hotel is fully equipped with a ballroom and meeting spaces totaling over 17,000 square feet and complete banquet and catering menus and services. ... more less
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- Also Known As:
- Hilton Washington Dc North Gaithersburg Hotel Gaithersburg
- Hilton Hotel Gaithersburg
- Hilton Gaithersburg
- Gaithersburg Hilton