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“Excellent Employees” 4 of 5 bubbles
Review of TownePlace Suites Gaithersburg

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TownePlace Suites Gaithersburg
Ranked #11 of 15 Hotels in Gaithersburg
GreenLeadersPlatinum level
Saint Paul, Minnesota, Usa
Level Contributor
3 reviews
“Excellent Employees”
4 of 5 bubbles Reviewed August 10, 2013

We stayed for several nights in July. No matter who was at the reception desk, we had terrific service - everyone was courteous and gracious -- especially Sunny who went out of his way to help us when we were checking in. We ended up with an upgrade, and it was wonderful to have so much room. The breakfast needs some major help! We visit this area often, and will continue to stay at this hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Murray119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review, August 16, 2013
Hello!

Thank you for taking time to let everyone know how you enjoyed your recent stay at the TownePlace Suites Gaithersburg. The management and staff always enjoy hearing from our guests, and we are very appreciative of guests who share their comments. I have posted your comments for the entire staff to view, and it is great to see that our team provided the service you expected of TownePlace Suites. Thank you again for staying with us. Should you have any additional feedback please feel free to contact me at dan.appolonio@bfsaulco.com. Thank you again and we hope to see you in the future.

Sincerely,

Dan Appolonio, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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81 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Dayton, Ohio
Level Contributor
151 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed July 6, 2013

This place is fine if train whistles don't bother you or if you keep ear plugs handy. Beds were great, and we enjoyed having access to a kitchen so we can prepare our own meals on vacation. But my husband complained that he was awoken by train whistles several times during the night. I wasn't impressed by the breakfast offerings, either. No protein choices, only carbs.

Room Tip: The only thing I can is see if you can get it located further away from the train tracks
See more room tips
Green Features: I am unaware if the Towneplace Suites has any environmentally-friendly practices.
  • Stayed March 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPSGaithersburg, General Manager at TownePlace Suites Gaithersburg, responded to this review, July 15, 2013
Good Afternoon. Thank you for taking time to review your recent stay with TownePlace Suites by Marriott Gaithersburg. We always appreciate feedback from our guests, especially when we can utilize it to enhance future guests’ stays. I have passed along your comments on the breakfast offerings and we will work on continuing to provide the quality service and product guests expect from a TownePlace Suites. Should you have any additional comments or concerns please do not hesitate to contact me. I can be reached at dan.appolonio@bfsaulco.com. Thanks again and we look forward to you staying with us again!!

Dan Appolonio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 22, 2013

Needed to be in the area for a few days and really only one or two chains in the immediate area. Called the listed number and had great help from Charles. Got to the site and found a very clean room, easy to access for all my immediate needs. Not really caring about much more than a good bed for sleep and a hot shower this fit the bill. Would certainly recommend to others, as they are quality and seem to have the best rate compared to others in the same chain of hotels.

Room Tip: Upper floors I suppose would keep you from hearing the non-stop pacers.
See more room tips
  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OnTheRoadAgnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
259 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

Stayed here for business travel recently. I normally stay at Courtyard Marriott, but decided to try this one my Marriott. It was really a neat setup with the kitchenette in the room. The staff was really friendly and always helpful. Even the grab and go breakfast was very convenient, as I usually don't have time in the morning for a full sit down meal. No complaints.

Green Features: I like the fact that the hotel didn't do a full service clean everyday, only a "freshen up" clean. I opted not to have my room cleaned because I frankly didn't need it.
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dexter619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elgin, Illinois
Level Contributor
292 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 bubbles Reviewed May 6, 2013

One would think that every TownePlace Suites is going to have the same amenities.. like breakfast. Their idea of breakfast is to set out some cereal, fruit, juice, coffee.. the bare basics and then.. YO CARRY IT BACK TO YOUR ROOM! The tray barely held the weight of a juice and coffee and now, you balance all this up the elevator, to your room where you need your card to enter... while balancing. Good luck.

We stayed in a Towneplace in OH the night before this one Tables, chairs, waffles, egg, sausage plus the usual cold breakfast...perfect, expected. Not here.

The room was fine, close to the tracks so trains can be heard but not a big deal. All in all.. fine until.. breakfast.

  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomasrydz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed March 16, 2013 via mobile

If you are visiting NIST, this is a great place to stay. The rooms all have kitchens, and there is continental breakfast in the lobby. I have stayed here many times over the last few years, and I recommend it highly.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tipsyweasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 27, 2013

I'm a regular visitor to NIST, and I've stayed in most of the hotels close by. This one provides the best value and comfort. The rooms are clean and comfortable, with kitchens. Staff are friendly and helpful. The breakfast is sort of crappy (coffee, donuts and cold cereal) but Einstein Bros Bagels are just down the road.

Very close to NIST, with good access to the interstate.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Gaithersburg

Property: TownePlace Suites Gaithersburg
Address: 212 Perry Pkwy, Gaithersburg, MD 20877-2100
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Green Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Gaithersburg 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Our extended-stay hotel in Gaithersburg, an all-suites hotel designed for the busy traveler, features spacious layouts with luxurious bedding and full kitchens that include a refrigerator, microwave, dishwasher and stove top. Start your morning with a complimentary copy of USA Today from the lobby and a workout in our 24-hour fitness center. Keep hunger at bay with our 24-hour convenience market. And stay connected with free wireless Internet. Other amenities at our Gaithersburg, MD hotel include BBQ, daily housekeeping and complimentary local phone calls. When traveling to the DC area, TownePlace Suites Gaithersburg offers comfort, convenience and a friendly staff. ... more   less 
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Also Known As:
Towneplace Suites Gaithersburg Hotel Gaithersburg
Gaithersburg Towneplace Suites

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