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Jane
West Palm Beach, Florida

Great Rooms and Service at a Fun Location!

5.0 of 5 bubblesReviewed Jul 21, 2017
What a fun place! Right on a large pond with colorful paddle boats. The pond is also surrounded by restaurants, shops, a theater and a small amusement park. The food is good and the help is lovely - especially in the Concierge Lounge (from which there is also a beautiful sunset view). The entire hotel is spotless. We were there for a convention and were pleasantly surprised at the delicious food served "in massive quantities" at lunch. Overall, I'd say that Marriott can be proud of this one.
Date of stay: July 2017
Room Tip: Ask for a room on the Concierge Floors overlooking the "Lake"
Trip type: Traveled on business
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this review
Responded Aug 22, 2017
Jlmurvin,

Thank you for choosing our hotel. Hopefully you had some time during your convention to enjoy the beautiful park-like amenities adjacent to the property, such as the paddle boats or carousel. Hotel Cleanliness is very important to us and I am glad to read that we met our goal during your recent stay.

Thank you,

Carla Grisi
Director of Hotel Operations-Rooms
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 19, 2017

Nice room (although view of the roof and AC). Updated bathroom. Hardest part was when security guard chased people out of the concierge floor, in an inappropriate manner. Location was near restaurants.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank paltuna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this reviewResponded July 21, 2017

We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels!

Thank you,

Carla Grisi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2017

Flight was cancelled at Dulles and all airports near the airport were booked....found the closest property 30 miles away but was so tired I took it and a cab ride later was in a nice king bed room with a view of the lake...too tired to look out at 10 pm so went to bed...they have a breakfast buffet in the morning for about 19.00 but opted to walk across the street to Starbucks. Room was quiet, safe and comfortable...would recommend if in the area.

Room tip: ask for a water view..
Date of stay: July 2017
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
Thank Danny B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this reviewResponded November 27, 2017

Danny B,

I am happy to know that we were able to provide a great stay for you after having such a hectic day.

I hope the next time you stay with us you will be able to enjoy the lake view from your room. It is pretty all year around!

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Reviewed July 8, 2017

Have stayed here twice.
Rooms are good, location is great with nearby places to eat.
Close to I270, route 355 and business places.
Good place to relax, good/decent breakfast.
Recommend this place whether travelling for business or pleasure.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank RMohaninPgh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this reviewResponded November 27, 2017

RMohaninPgh,

I am happy to hear that you have enjoyed both of your stays with us. It is also great to know that our breakfast meets your needs.

Hopefully you will stay with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2017

The hotel is located in the Washingtonian Center. Plenty of restaurants, shops and even a little man made lake with paddle boats!!! You can jog around the lake. Comfortable rooms and a decent gym. We have returned several times.

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank lapyang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this reviewResponded August 22, 2017

Lapyang Joseph L,

Thank you for staying at our property and taking the time to review the hotel. I am happy to read that you were able to enjoy the beautiful park-like amenities adjacent to the property and our newly renovated fitness center. I hope that your travels bring you back to the area soon.

Thank you,
Carla Grisi
Director of Hotel Operations-Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2017 via mobile

I needed an escape for a couple of days and this was just what I needed.

The hotel staff was very friendly and accommodating, and the facilities were great.

The hotel is located near to restaurants and shopping; and the boardwalk offered the opportunity to walk along lake and disconnect.

Date of stay: July 2017
Trip type: Traveled with friends
Thank Exploration615329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carla G, Manager at Gaithersburg Marriott Washingtonian Center, responded to this reviewResponded November 27, 2017

Thank you for your review.

We pride ourselves on the wonderful staff we have. The next time you need an escape we will be here for you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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