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“Best Hotel Ever!” 5 of 5 stars
Review of Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
Ranked #7 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
1 review
“Best Hotel Ever!”
5 of 5 stars Reviewed May 19, 2014

My boyfriend and I stay here 2-3 times a week and all staff, especially Isidro and Barak make us feel so comfortable and treat us like kings. We love the holiday inn at gaithersburg and highly recommend it to everyone. Thanks guys for all your hospitality. Keep up the good work!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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395 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Acton, Massachusetts
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 14, 2014

Stayed for a night after moving our things out of our students apartment.
Pleasantly surprised by the room and how comfortable the beds were.
Not what we expected at all. Staff very pleasant and had a pleasant drink in the
bar. We had a free beverage coupon.
Would stay again if in the area! We stayed with IHG points and thought great stay for our points
Not far from UMD.

Room Tip: Stayed on the 5th floor and this was very cool on the hot day we were there. Large rooms and good b...
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank CINDYCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 13, 2014

We stayed for two nights last week. This is an old school hotel, with an onsite restaurant and gift shop. They have updated the rooms in a very thoughtful manner. The bedside tables have outlets on both sides for easy recharging, as well as a bedside lamp and a gooseneck reading lamp for both. It was actually a bit of a joke for us that there were 8 different lamps in the room, so lighting NOT a problem.
We had a few minor problems, but they were minor enough and it was late, so we didn't bother the staff. Our cable was missing all the HD channels, so we couldn't get any of the networks, and we didn't have hot water at one point midday, as we were getting ready to go out.
Only other minor nitpick....We'd been working out in the fitness center, with the plan of a dip in the pool afterwards, only to find that it is closed for cleaning midday each day. This is posted on the pool, just seems an odd time to be doing the cleaning.
The staff was very friendly and helpful, and I would recommend this hotel.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank damnedifyoudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York
Level Contributor
345 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed April 27, 2014

Pleasantly surprised to find such a nice Holiday Inn. The best part was the staff - very friendly and willing to help. The next is the room size and attractive updated furniture, etc. There are two sections to the hotel; one goes up to 7 floors and the other 8 floors. That makes it a little confusing until one gets use to where each bank of elevators is. There is ample free parking.

My only disappoint was with the downstairs pub. The staff tried very hard, but there was not enough help so the wait for service/food was way too long. The quality/price of the food was good.

I do not know if the selling of sandwiches, beverages, etc. in the main lobby during lunchtime is a standard practice, but it is a good one for those in a hurry.

If in the area again, I would certainly consider returning.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Traveler2AM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, Florida
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 21, 2014

We stayed overnight and were very happy with the hotel. The room was up to date and nice and clean. The employees could not have been nicer. The service was great. They picked us up at the Shady Grove metro which was very convenient. Everyone at the hotel was very nice and friendly - from the front desk to the pub in the evening. We were pleasantly surprised.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TonyandCarol33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
212 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 15, 2014 via mobile

I stayed at this hotel late last year, but my visit this week exceeded my previous experience. My room was updated, with modern furnishings and bedding, and was very clean and comfortable. Free parking, wifi included. We will return again.

Stayed April 2014
Helpful?
1 Thank HappyValley1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for the full cherry blossom weekend. The room was a typical Holiday Inn quality room with nothing special to say. Bed was quite spring-y, i.e. not good. Good location. So so service. No recognition for my IHG platinum level.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank dlee17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, April 16, 2014
Thank you for your feedback. I do apologize that your experience was not what you expected.
I have taken note and wish to thank you for bringing this matter to our attention as this is our best means of improving our guest service and guest satisfaction.
Again, I do apologize and we hope that you will give us another opportunity to serve you in the future. Thank again.

Melvin Nichols
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Gaithersburg

Property: Holiday Inn Gaithersburg
Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879-3504
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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