We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Very Nice Option” 4 of 5 stars
Review of Holiday Inn Gaithersburg

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Gaithersburg
Ranked #7 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
Level Contributor
212 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Very Nice Option”
4 of 5 stars Reviewed April 15, 2014 via mobile

I stayed at this hotel late last year, but my visit this week exceeded my previous experience. My room was updated, with modern furnishings and bedding, and was very clean and comfortable. Free parking, wifi included. We will return again.

Stayed April 2014
Helpful?
1 Thank HappyValley1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

388 reviews from our community

Traveler rating
    192
    99
    50
    20
    27
See reviews for
103
44
29
157
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 13, 2014

We stayed for the full cherry blossom weekend. The room was a typical Holiday Inn quality room with nothing special to say. Bed was quite spring-y, i.e. not good. Good location. So so service. No recognition for my IHG platinum level.

  • Stayed April 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank dlee17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, April 16, 2014
Thank you for your feedback. I do apologize that your experience was not what you expected.
I have taken note and wish to thank you for bringing this matter to our attention as this is our best means of improving our guest service and guest satisfaction.
Again, I do apologize and we hope that you will give us another opportunity to serve you in the future. Thank again.

Melvin Nichols
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Damascus, Maryland
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 13, 2014

My boss came down from NYC and we picked this hotel because of it's location and convenience to DC. The rooms have been upgraded so that just made it even better. The staff was very helpful to us both. Trudy, Barack, Cira and Adnan were very good at taking care of whatever additional need and request we made. Locally their are numerous food options, a near by mall and hotel shuttle to take you to the area metro. Also check with the front desk for special offers with various stores and resturants that will offer their guest discounts.

Room Tip: They have many different room styles. I found that it paid to ask the front desk to help you find w...
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cjenk45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Oglethorpe, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2014 via mobile

I can't say enough good things about my home away from home. The staff and everyone are very professional. I felt very welcome at this hotel and they were always ready to help with any request I made from them. Our group got snow in for half a day and the pool was kept open for them to use until they could tour. Keep up the good work!!!!

Stayed March 2014, traveled on business
Helpful?
Thank Dennis1952_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brazil, Indiana
Level Contributor
2 reviews
5 of 5 stars Reviewed March 31, 2014 via mobile

I typically believe that most chain hotels are the same when it comes to the rooms (size, cleanliness, etc) and ammenities offered. What makes a huge difference is the staff and at this hotel I can't say enough about the care and consideration about the staff. We found out the second day that the manager was the staff member that drove us to the metro station. Nana felt that if he did all of the jobs his staff members do then not only can he completely understand concerns the staff might have, but can help make each process and procedure provide the best experience for the customer while maintaining productivity and efficiency. He also sets a high standard and example to his team... they don't have any reason to perform at their very best. That tone and example is seen with the care we received from the receptionists to the restaurant staff to the cleaning staff we met in the hallway. Even the maintenance gentleman in the elevator asked how we were doing and if we were enjoying our stay. They appear happy, interested to engage you even to just say hi, and willing to ask how they can make your stay better. When all other factors are the same, a happy, engaging staff makes all the difference. I wouldn't stay anywhere else and have no reason to look elsewhere!

Stayed March 2014, traveled with family
Helpful?
Thank JcSDVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, April 3, 2014
Thank you for choosing our hotel for your recent stay. We are very happy to hear that you found our staff to be caring, considerate, happy and engaging. We will
be sure to share your comments with the staff here at the hotel and especially with Nana! We wish you safe travels and look forward to your next visit.

Melvin Nichols
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 28, 2014

The owner/operator has terrific staff, but he could do his part in keeping up the facility. The room items were dated; paper lifting off the walls, sink not draining and insufficient electrical outlets. The worst was the noisy fan in the air cooling unit. The sound was unbearable. The two people checking me in around midnight were polite but very challenged. I was asked for my identification/method of payment/phone number four times. For not having anyone ahead of me in line, it took 35 minutes at the desk to get checked in and on my way to my room. All the time they were very polite and thanking me for my patience. I was not able to stay for breakfast but others have commented that the service is terrific.

Room Tip: Don't be in a hurry when checking-in and all will be fine.
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Penta-Seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Gaithersburg, responded to this review, April 12, 2014
Dear Penta-Seattle,

We truly appreciate you taking the time to review your recent stay at our hotel. I am glad to know that you mentioned the efforts of our hotel staff. I apologize for any discomfort you may have experienced due to the state of the room and noise levels encountered. I have taken note of these issues and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Again, we are grateful for your valuable feedback. Shall your travels bring you to the area again we hope for the opportunity to provide you a quality stay with us all around.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
828 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 893 helpful votes
4 of 5 stars Reviewed March 27, 2014

I always put employees and visitors up at this hotel since it's close to our office and have always found the staff to be great to work with and hear nothing but good things from those that I've accommodated there. Every time I've gone there to pick someone up or meet someone the lobby is always clean and quiet. Isidro, Trudy and Alaina are wonderful. Ask of any of them if you have a problem and I guarantee they will make it right.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank romadaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Gaithersburg
0.5 mi away
Hampton Inn & Suites Washington, DC North / Gaithersburg
0.2 mi away
Homewood Suites by Hilton Gaithersburg/Washington, DC North
0.3 mi away
Hilton Washington DC North Gaithersburg
Show Prices
Show Prices
Show Prices
2.9 mi away
Comfort Inn Shady Grove
Comfort Inn Shady Grove
#5 of 15 in Gaithersburg
4.5 of 5 stars 373 reviews
3.0 mi away
SpringHill Suites Gaithersburg
SpringHill Suites Gaithersburg
#8 of 15 in Gaithersburg
4.0 of 5 stars 199 reviews
2.6 mi away
HYATT house Gaithersburg
HYATT house Gaithersburg
#3 of 15 in Gaithersburg
4.0 of 5 stars 374 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Gaithersburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Gaithersburg

Property: Holiday Inn Gaithersburg
Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879-3504
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Travelocity, Hotwire, Expedia, Odigeo and Hotels.com so you can book your Holiday Inn Gaithersburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing