This hotel is terrible! The staff is rude and condescending. They never take ownership of a problem, they just blame it on the customer. Within a one week period I've had the ceiling in my room caving in (nothing was done about it), paint thinner fumes take over the hallways/room (they never checked back or explained it), and their shuttle service is awful (late, erratic driving, refusing to pick up). Never once did they apologize or explain to me what the issue was. The location isn't convenient. It's worth it to pay more and stay at a better hotel near the metro.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more less
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- Also Known As:
- Holiday Inn Gaithersburg Hotel Gaithersburg
- Gaithersburg Holiday Inn