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“my stay 24th sept till 8th oct 2013” 5 of 5 bubbles
Review of Hampton Inn & Suites Washington, DC North / Gaithersburg

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Hampton Inn & Suites Washington, DC North / Gaithersburg
Ranked #1 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersPlatinum level
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
“my stay 24th sept till 8th oct 2013”
5 of 5 bubbles Reviewed September 27, 2013

wonderful friendly staff...the bed is like cloud nine...is nice and quiet for sleeping.
when i initially booked for accommodation here in bethesda area...my friend and i ..Rob...who lives locally...had approached The Hilton Hotel...closer to bethesda. both Rob and i rang twice, emailed a manager there,,,and had no reply or followup.So if this hotel, didnt want my business,,,we looked elsewhere.
Rob looked around and found this tidy new hotel,,,a bit further from his place...but the manager,,was very prompt with replies ,gave me an excellent rate.
the staff ,,i cant not fault, the follow up,,helpfulness of staff,,my room,internet is fast,and i am sleeping as if i am in my own bed at home in Perth A.U.

thanks hampton inn staff for your good manners, and happy staff.

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leila B, Director of Sales at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 28, 2013
Hello! Glad you are having a fabulous stay with us. Being able to have a good rest at night is priceless, especially when you are far from home. Our Team is really working hard to stay on top of excellent service and cleanliness so thank you for noticing. Safe travels.
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512 reviews from our community

Traveler rating
    383
    107
    14
    6
    2
See reviews for
205
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154
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Portuguese first
  • Spanish first
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English first
Level Contributor
3 reviews
5 of 5 bubbles Reviewed September 26, 2013

Great new hotel with the service and amenities you expect from Hampton Inns. It is conveniently located near great shopping and dining and is a reasonable distance from Washington, DC. This location has a lifeguard on duty--a great bonus.

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leila B, Director of Sales at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 28, 2013
Hello! Glad you enjoyed your stay with us and were able to experience our salt purified indoor pool. I agree having the life guard is great! Hope you can come back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC, United States
2 reviews
3 of 5 bubbles Reviewed September 26, 2013

This is a brand new property in the surrounding metropolitan area of Washington, DC. I checked in after 1 a.m. and checked out at 6 a.m., so I didn't get to partake in any of the amenities. My king size room was enormous. I thought I had a handicap room at first until I saw the bathroom. The level of service by the night time front desk agent (Jeff) far exceeded my expectations, but it's not good to review a hotel based on one person because if Jeff isn't there then is the hotel really any good? My stay was okay. It's a new hotel so everything is new. I was mad I couldn't figure out how to turn the heat on in the room. The thermostat wouldn't go past 74. While I slept the temperature in the room was tolerable. I will say this...the cable channel selection at this property was phenomenal! I think this property has Direct TV so your in-room cable channel selections were as if you were at home. I wish I could've stayed longer just to watch channels I never knew existed.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Candis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leila B, Director of Sales at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 28, 2013
Hello! Thank you so much for the review. Hopefully next time you can stay longer and enjoy more of our Hamptonality. We appreciate the feedback on your stay and mentioning our team member. Have a great weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brattleboro, United States
1 review
5 of 5 bubbles Reviewed September 24, 2013

Excellent place to stay in this area--clean, comfortable, very nice. A bit above the general Hampton Inn standard. Only downside is restaurants are a little ways down the road, which is a minor inconvenience when traveling for business.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Tonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leila B, Director of Sales at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 27, 2013
Hello! Thank you for taking the time to share your feedback. I am excited to share with you and others that may consider staying with us that the Watkins Mill Town Center development next door to us will have restaurants, café and retail. This is going to be a huge plus for our hotel and our guests as it will be within walking distance. The expected opening is spring 2014. In the meantime our front desk can share suggestions that are within a mile to 3 miles from the hotel. Hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yucca Valley, California
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 22, 2013

For this type of mid-priced chain, value for cost was very good. Guest room and bathroom were immaculately clean. Rooms were quiet. Complimentary hot breakfast (or cold cereals and fruit) were included in the price and were quite acceptable. As a long-time Marriott rewards member who uses the Courtyard brand often, I am now leaning toward using the Hampton Inn chain more frequently.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank KManSafetyDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 23, 2013
Hello! Wow - great feedback, thank you! Yes, I agree the total value you get from the Hilton brand is great and we are proud of our new hotel. Our team is continuously looking at training and how we can keep a high level of service, cleanliness and maintenance. We look forward to welcoming you back to our award winning brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birminigham, United States
1 review
5 of 5 bubbles Reviewed September 22, 2013

Our stay was brief, but very nice. Staff was helpful, room was pleasant, breakfast was good. We will certainly consider staying here again. It is not too far from the northernmost Metro station, and the Metro ride to the Smithsonian was about 35 minutes.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jerry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 23, 2013
Hello! Glad you enjoyed your stay and were able to take in the sights and sounds of Washington DC. Shady Grove metro on the red line is about 5 miles from the hotel and you are right getting into downtown DC typically takes 30-35 minutes which is awesome. See you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chambersburg, Pennsylvania
Level Contributor
106 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed September 21, 2013

The hotel is very new and very clean. Beds/pillows were very comfortable, but be warned that the beds are high. Mini fridge and microwave in room is always great to have. The breakfast was great...sausage gravy, waffles, bagels, muffins, cereal, yogurt and much more. Bathroom was nice and modern, but again the sink/counter height was very high...I am 5'6" and while washing my face, my arms touched the counter. Shorter people may have an issue.
We were in town for a funeral, so did not have time to check out the pool or fitness center.
Just outside the main entrance, on one side there were two parking spaces for hybrid/low emission cars and a few more spaces for what must be the Hampton Inn reward program members. On the other side were a couple handicapped spots and a few carpool spots.
We would definitely return as the hotel was excellent and located in a quieter area than other local hotels.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SubaruTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, September 23, 2013
Hello! Thank you for the review. Sorry to read you were in the area for a funeral - condolences from the team. When you come back please let us perhaps show you another room type to see if we can find another option to be more comfortable for you. Overall, glad you had a great stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Washington, DC North / Gaithersburg

Property: Hampton Inn & Suites Washington, DC North / Gaithersburg
Address: 960 N Frederick Ave, Gaithersburg, MD 20879-3327
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Washington, DC North / Gaithersburg 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Hampton Inn & Suites Washington, DC North - Gaithersburg is an environmentally friendly, LEED designed Maryland hotel which is conveniently located just off I-270. A free hotel shuttle is provided within a 5 mile radius and to the Metro station (schedule at front desk). The property is near multiple businesses including IBM and Lockheed Martin. It is also just a short train ride from DC. All guests receive complimentary WiFi, hot breakfast, plus we have added an electric car charging station for our guests. ... more   less 
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