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“Best in Gaithersburg and surrounding” 5 of 5 stars
Review of Hampton Inn & Suites Washington, DC North / Gaithersburg

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Hampton Inn & Suites Washington, DC North / Gaithersburg
Ranked #1 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersPlatinum level
Maryland
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Best in Gaithersburg and surrounding”
5 of 5 stars Reviewed August 18, 2013 via mobile

We recently came up to Maryland to visit and after researching all the nearby hotels we settled on this one. Very new and clean. High ceilings and did I mention clean? Very comfortable beds, directv and everything is brand new. Great location and the staff were very kind. The woman who runs the breakfast section was amazing. She was working so hard to keep it full and clean and made sure everyone was taken care of. The fitness center is nice as is the pool. The wifi is fast and free.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank swetfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, August 19, 2013
Hello! Thank you for your review. We share the comments and feedback with our Team and we will make sure to give breakfast a high five! Hampton Inn & Suites Gaithersburg will continue to work, train and maintain an upscale property in the area. We hope to welcome you back in the near future.
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464 reviews from our community

Traveler rating
    351
    95
    12
    5
    1
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Tel Aviv, Israel
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 14, 2013

We were forced to stay at the hotel because the one we booked at lost power and would not check anyone in. Boy am I glad we did - our entire experience at the hotel was wonderful. The front desk staff was helpful and made check in easy. There was excellent housekeeping, the wireless Internet was strong and reached all parts of the room, the room itself was spacious and had a refrigerator and outlets next to the bed (cant figure out why other hotels haven't figured out that this is important). Breakfast was great and the salt water pool was lovely. Would definitely recommend this hotel to anyone!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Keem27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, August 15, 2013
Hello! Thank you for the review and highlighting some great features we have at our hotel. So glad that you found us and had a great experience. Majority of travellers these days need a number of power outlets for laptops, tablets, other mobile devices so a lot of thought and attention to detail was made when we were building the property. Glad to hear it added to your comfort. We look forward to welcoming you back! Safe travels.
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Brandon, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2013

This hotel had only been open 3 weeks when we stayed. Were there the first night of our vacation - then came back for the last 3 nights. That's how good we thought it was. Very friendly helpful staff. Everything was so new - it felt like we were the first to stay in our room.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank PFB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, August 13, 2013
Hello! Glad you had a great vacation and made us part of it. Thank you for taking the time to add your feedback and experience. It is great to offer a brand new hotel to the area. Enjoy the rest of your Summer and we hope to welcome you back!
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Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed August 9, 2013

This was a family trip to visit colleges made comfortable by the convenience to Washington DC, the friendly staff and easy access to restaurants and shopping. Up to date fitness center and business center. Will stay again when we are in the area.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank John F C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, August 10, 2013
Hello! Thank you for your review and good luck with the college choices. The Team at Hampton Inn & Suites Gaithersburg really appreciates the feedback as we work to not only have a great, new, clean and comfortable hotel in the area but put a lot of training and emphasis on exceptional customer service. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed July 31, 2013

We were on a road trip from Toronto to the Outer Banks, NC and chose to stay here as our half way point. What luck! The hotel is brand new and spotless. The room was huge and certainly had everything we needed. The bathroom is great with lots of well thought out touches - like a towel bar for your hand towel by the sink instead of having it hang around in the way. Breakfast area is welcoming and nice, with everything I have come to expect from Hampton - maybe a little light on the fruit. All staff were friendly and eager to please and inform us about the area. A great choice for us, and the town was a lovely surprise. Had dinner at "Not Your Average Joe" in a great part of town - a very pleasant break in our journey.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TomCyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, August 1, 2013
Hello! Great to read about your experience at our brand new hotel. Thank you for sharing and also taking the time to mention the area and the local restaurant. On your way back home, we hope to be your stopover again. Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SINGAPORE
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2013

Stayed a week recently. It's a new property (part of Hilton chain) and is located on 355. Easily accessible. The front office staff are friendly, helpful and welcoming. The rooms are large, well furnished and clean. The bathroon is functional and neat. The housekeepimg services were efficient and on time. Nice bed. Plenty of free parking around the hotel. Didn't try the fitness area or the pool. The only slight draw back was the breakfast options. Not very appetizing. The airconditioning seemed a bit off as it would automatically trip in the night and required you to re-set the temp down in order for it to come up again. I have stayed in all the hotels in the area and this Hampton is clearly the best among all. Overall an excellent stay.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
Thank ASDERSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, July 23, 2013
Hello! Thank you for taking the time to write a review on our brand new built hotel. We really appreciate the feedback as we find what our Guests like and what we can add or do more of. Hampton Inn & Suites Gaithersburg MD is a LEED certified hotel in the area and therefore there is a big focus on energy and water conservation. Our AC units have been set up to turn off automatically when the room temperature is reached to save energy however next time you are here let us know so we can explain how to change the setting to keep it on while you are in the room as your comfort is important to us. Hope to welcome you back soon!
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Annapolis, Maryland
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 13, 2013

The hotel just opened this week and we had a whole floor to ourselves initially. You get what you expect from Hampton Inn-good, solid value-but it is new and everything works! We were there for a lacrosse tournament being played at the Germantown SoccerPlex. Took about 15 mins. to get back and forth. Mall, shopping, restaurants and many car dealerships within a half mile. Would recommend for anyone-families, business travelers, sports teams, solo travelers, couples.

The staff is very friendly. Some still getting up to speed but they are working to get there and will soon, I am sure.

We stayed in a room with 2 double beds. Duvet covers as well as sheets are washed between guests so you get that additional level of cleanliness. Bath towels are a bit on the thin side BUT are a better size than the bath towels at other moderate range hotels. Room included a microwave oven and a large dorm sized refrigerator. Coffee pot, clock, luggage rack, iron/board, desk, hair dryer included. No vanity mirror but no big deal, in my opinion. There was a flat screen TV and a BROAD range of channels to watch including HBOs! Complimentary shampoo, conditioner, bar soaps.

The hotel is an environmental friendly LEEDS certified hotel. They have recycling bins in may areas. Nice to see. Unfortunately, the waste cans in the bedrooms are a bit on the small side so trash ends up not only not recycled, but possibly not in the cans. Some of the closest parking spaces are reserved for folks with hybrid, eco-friendly cars.

Breakfast includes some hot items-oatmeal,Canadian bacon(ham) or sausage patties (differed from one day to next), Belgian waffle making station, premade western omelettes. Also included apples and oranges, muffins, yogurt, coffee, tea, juices.

There is a nice, large pool. There was a lifeguard on duty and the pool towels were large and thick. There is also a handicap pool chair. There is a nice fitness center as well.

All in all, a great hotels.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dowzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara R, General Manager at Hampton Inn & Suites Washington, DC North / Gaithersburg, responded to this review, July 16, 2013
Hello! Thank you for taking the time to submit a review on the brand new Hampton Inn & Suites Gaithersburg MD. We are thrilled that you chose us and enjoyed your stay. The Team is so proud of the new hotel to the area and the feedback has been great as we move forward to ensure that guests like you have the best value and experience during your stay with us. We look forward to your return. Yours in Hamptonality! Hampton Inn & Suites Gaithersburg MD.
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Additional Information about Hampton Inn & Suites Washington, DC North / Gaithersburg

Property: Hampton Inn & Suites Washington, DC North / Gaithersburg
Address: 960 N Frederick Ave, Gaithersburg, MD 20879-3327
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Washington, DC North / Gaithersburg 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Hampton Inn & Suites Washington, DC North - Gaithersburg is an environmentally friendly, LEED designed Maryland hotel which is conveniently located just off I-270. A free hotel shuttle is provided within a 5 mile radius and to the Metro station (schedule at front desk). The property is near multiple businesses including IBM and Lockheed Martin. It is also just a short train ride from DC. All guests receive complimentary WiFi, hot breakfast, plus we have added an electric car charging station for our guests. ... more   less 
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