I booked my travel month ago through expedia, due to emergency I had to cancel my reservation I called the hotel to seek assistance and the sales director with a sarcastic tone says" what type of emergency is this that you want to cancel it 9 days in advance" and he proceed to tell me I cant help you because you booked through expedia. I felt totally harassed by his comments
he was really rude, they have the worse customer service.
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- Also Known As:
- Hyatt House Gaithersburg Hotel Gaithersburg
- Summerfield Suites Gaithersburg
- Hyatt Gaithersburg
- Gaithersburg Summerfield Suites
- Gaithersburg Hyatt
- Hyatt Summerfield Suites