I have been staying here for many months now and have gotten to know the management & the other employees quite well. While there have been some service hiccups, I have always been impressed with the extent the management is willing to go to in order that they provide a great experience for their guests. The hotel is under going a renovation right now where they are updating their rooms, and the new rooms are much nicer than the dated old rooms.
My biggest gripe has been with their sometimes inconsistent Internet connection speeds. I have worked with the Internet provider and they are helpful, as is the hotel management, but I just think that the provider is not really providing the hotel with the best equipment or something. It's not a MAJOR problem, but when working from your room all day, it can be a hassle sometimes. Also, the doors are a bot drafty with outside drafts coming in. In the winter you may need to wear socks, especially if on the ground floor. But management is always willing to work with you to help remedy any issues you may come across. I would not have been living here for the past 8 months if I did not feel that the service made up for the lack of perfection in the rooms. Good place to stay for the money.
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- Also Known As:
- Hyatt House Gaithersburg Hotel Gaithersburg
- Summerfield Suites Gaithersburg
- Hyatt Gaithersburg
- Gaithersburg Summerfield Suites
- Gaithersburg Hyatt
- Hyatt Summerfield Suites