We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Kathleen M”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Frostburg
Ranked #1 of 6 Hotels in Frostburg
Certificate of Excellence
Strongsville
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Kathleen M”
Reviewed July 8, 2013

We have stayed at this Hampton in Frostburg many times,but our last two day stay,July 5, and 6th, makes us wonder if we want stay there again. There were puddles of water in the elevator, the hallways by the pool, and one large area of water by the coffee counter. I almost fell once getting coffee. People getting out of the pool with wet suits, going into the exercise room, using equipment, water all over that floor. Never went in the pool like we wanted to, kids running, cannon ball jumping in the water, babies in the hot tub!!! Mentioned this to the desk girl, asking her if they had security there, she said they didn't. Seriously????Sat. night, I saw a couple take a dog inside! It's NOT a pet friendly hotel!!!! Very disappointed with our last stay!

Stayed July 2013, traveled with family
Helpful?
1 Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, December 18, 2013
Thank you for staying at the Frostburg Hampton Inn and sharing your thoughts. We would like to take this opportuntiy to apologize for any issues that you may have experienced during your stay.

I understand your frustration, normally we would seek out and remind (that there is no jumping allowed in the pool area, supervision in the spa area is required, mopping up the floors when becoming wet is a must and definitely security should be top priority) We have directed all of these concerns to the appropriate departments.

We are Not a pet friendly hotel but we do allow service animals.

Thanks again for sharing your thoughts as we take all feedback very seriously.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

438 reviews from our community

Traveler rating
    279
    129
    19
    9
    2
See reviews for
151
114
30
95
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Baltimore, United States
1 review
Reviewed July 1, 2013

This hotel is very convienent to downtown Frostburg and all the surrounding areas. Hotel was very clean and quiet even though we had a whole softball team of girls running around. Staff was nice and friendly. Great stay!@

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, December 18, 2013
Thank you for staying at the Frostburg Hampton Inn and sharing your feedback. Our apologies in regards to the placement of your room, otherwise we are happy that everything else went well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, New York
2 reviews
Reviewed June 27, 2013

The hotel was extremely handy to the location that we had to visit. We stayed there last year in an aborted attempt at a family reunion - this years was very well attended and a lot of fun. I think that the Hampton Inn group should bring some pressure to bear on the state government regarding their liquor laws - not being able to buy beer on Sunday is a bummer! Are we at 200 characters yet?

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank mshep106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, December 18, 2013
Thank you for selecting our property. We appreciate your comments and will take them into consideration. Have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, Pennsylvania
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 25, 2013

Our room was clean and comfortable. Wi-Fi was free and fast. People were courteous. Free breakfast was not great. Eggs were cool, if not cold. Bagel was doughy. Close to Frostburg and other attractions.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, October 9, 2013
Thank you for your response, we value your feedback.

Our property is getting ready to update the breakfast menu by adding new products. We will be implementing the menu in the next few weeks. Thanks again for staying at the Frostburg Hampton Inn.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherman Oaks, United States
1 review
Reviewed June 20, 2013

Staff is friendly and this Hotel is a great value for the amenities it has to offer! Very accommodating for requests such as non smoking and rooms side by side for families. The breakfast buffet was complimentarry and was well stocked and was a great value for being included in the room price. The location is a small town feel with beautiful scenery.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, June 24, 2013
Thank you for responding and sharing your feedback.

We are happy that you had a wonderful experience at the Frostburg Hampton Inn. We will be looking forward to seeing you again when you return to our area.

Thank you for staying at our property, we loved having you here with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, Indiana
Level Contributor
312 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed June 12, 2013

The building and our room were very clean. The room was quite, had enough of room, lots of outlets, a refrigerator, and plenty of hot water.

Kids enjoyed the indoor pool, I used the fitness center (only two pieces of equipment, but I doubt they get used much anyway).

The staff was very nice and the breakfast was better than expected. It's nothing to write home about, but we had plenty to choose from including scrambled eggs, sausage, waffles, and your usual continental items.

For maybe $15 more than some of the other area hotels, it was worth it.

Room Tip: Try to get a room facing the city for a view. We had a room by the elevator, but didn't hear a...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank indyemmett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, June 24, 2013
Thank you for sharing your thoughts with us. We are excited that you had a great stay. We will look forward to your return and as always will be glad that you stayed. Thanks again and have a nice day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 29, 2013

Thank you for the survey. We have stayed at this hotel several times. I gave a little bit of a negative this time because the price went up and the cleanliness just wasn't what it usually was. There was trash in the trash can, a hair on the counter and the dresser had something sticky all over it. These were just the things we could see and it didn't give us a good feeling about the rest of the room. We didn't mention it to the staff because it was late when we checked in and we were checking out the next morning so we just wanted to go to bed and the bed looked clean as usual. The housekeeper knocked on our door at 9:30am to clean the room ??? We were checking out at 11 so why the room needed to be cleaned at 9:30 ?? Also, as we were leaving, we noticed that the housekeeper had the door to the room across from us propped open yet she was down the other end of the hallway. All the guests belongings were in plain view with the door wide open. we could have easily ran in and grabbed something and jumped on the elevator. This made me very uncomfortable about how our room with our belongings are just left for all to have access to if we stay here again. Other than that, everything was great.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank BayLover162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandy B, Front Office Manager at Hampton Inn Frostburg, responded to this review, June 24, 2013
Thank you for responding and sharing your experience with us. We appreciate that you are such loyal guests and we sincerely apologize for this stay, as it seems to have not went as well as your previous stays.

I have directed all of your comments/concerns to the appropriate departments in order to better improve our hotel. We will always strive to make each and every guest happy. We definitely loved having you stay with us and will be looking forward to your return trip when in Frostburg.

Thanks again and have a wonderful day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Frostburg
1.5 mi away
Gunter Hotel
Gunter Hotel
#2 of 6 in Frostburg
67 reviews
7.9 mi away
Fairfield Inn & Suites Cumberland
0.1 mi away
Quality Inn & Suites Frostburg
Show Prices
Show Prices
Show Prices
4.1 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#1 of 5 in LaVale
212 reviews
4.3 mi away
Holiday Inn Express & Suites La Vale - Cumberland
3.5 mi away
BEST WESTERN Braddock Inn
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Frostburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Frostburg

Property: Hampton Inn Frostburg
Address: 11200 New George's Creek Rd, Frostburg, MD 21532
Phone Number:
Location: United States > Maryland > Frostburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Frostburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Frostburg 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Located in the charming town of Frostburg, Maryland, the Hampton Inn Frostburg is the perfect place to stop while exploring the area. Whether you’re looking to play a round of golf or would prefer to stroll through the town, browsing the shops, this hotel provides easy access to the activities you are looking for. As you turn in for the day, enjoy complimentary internet access, an indoor pool, business center, fitness center, a clean and fresh Hampton bed and a free, hot breakfast each morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hilton Hotels Direct, Hotels.com, HotelsforEveryone, Orbitz, Travelocity, Expedia, TripOnline SA, Booking.com, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Hampton Inn Frostburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Frostburg Hotel Frostburg
Frostburg Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing