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“Stale smoke smelling nonsmoking room”

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Hampton Inn Frostburg
Ranked #1 of 6 Hotels in Frostburg
Certificate of Excellence
Columbus, OH
Level 5 Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Stale smoke smelling nonsmoking room”
Reviewed April 23, 2012

Our room smelled like cigarette smoke. Nonsmoking and smoking rooms occupy the same floor. I don't know if anyone previously had been smoking in the room, but at the very least the smoke was circulating through the ventilation system. It was disgusting. It's 2012, time to get rid of the smoking rooms. If someone needs to light up that badly, they can go outside.

Otherwise, I would have no complaints about this hotel. The staff was nice, the location was convenient to downtown and campus and the room was comfortable.

Room Tip: Request a nonsmoking room that is not near to any smoking rooms if this bothers you. Our room was on...
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  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
2 Thank HCB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland, United States
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 5, 2012

My wife and I had a great stay here. It was just overnight as part of a trip, but I would not hesitate to stay here again for more than one night. The staff was very helpful and the greetings and smiles were genuine.

Room Tip: ask for a room that faces the mountains
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  • Stayed March 2012, traveled with family
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Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 1, 2012

Friendly staff, delicious free breakfast and comfortable clean rooms made for an excellent stay!!

  • Stayed March 2012
    • Value
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    • Rooms
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Helpful?
Thank kimbali00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawfordsville, Indiana
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 1, 2012

Stayed here the night of 3/31/12. Can't find a single complaint with this place. Reservations by phone were easy and pleasant; employees at the night desk were fast, friendly and professional; elevator was crazy spacious; room was spotless and even smelled clean; beds were comfy and room was quiet; breakfast had a great variety of good food; and checking out took half a second, thanks to the pleasant and professional desk staff. Even the TV had tons of movie channels. If you're anywhere near Frostburg, don't pass this up!

  • Stayed March 2012
    • Value
    • Location
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Helpful?
Thank KaraEdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC Region
Level 5 Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 29, 2012

We've stayed at the Hampton on several occasions when taking in the Alhambra Basketball tourament, held each March at nearby frostburg State. For us the Hampton is more convenient than staying in Cumberalnd or further west (e.g. Savage River, or Oakland). The hotel, as many here have noted, is pretty average and generic. There is a pool and a small workout room, we used the internet on a computer set up in a hallway.
THe construction on the lobby, which apparently had been going on since December was not finished and I could not figure what improvements had been made to the place.
The breakfast is decent, seemed to have been slightly upgraded from last year, though hardly sumptusous. There is the requisite waffle machine.We did not see the famed breakfast hostess (Carolyn?) who in past visitis was ubiquitous, in her attentions and in campaigning to be named Best Hampton Breakfast Hostess in the world , or something . She's already won once.
The hotel's location, even if you are not in town for the Tournament is a big plus. It is convenient to Frostburg and just off the Interstate, but is separated enough from the highway that you aren't continually aware of its presence. Our room looked out on fields and hills which added a nice bucolic touch.
The staff at the hotel is always pleasant and helpful (and of course there's Carolyn) and the rooms and common areas are clean.
New this year was a big HiDef TV with a huge assortment of channels courtesy of DirecTV.

Room Tip: Rooms on the back side have a nice view.
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  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
1 Thank OlSloaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 1, 2012

I spent a few days here for work related travel last month. This place is not atypical of what you'd expect from the Hampton Hotel chain. The staff is friendly but everything else about the place is pretty average. The workout room only had one treadmill when I was there but there is a small pool and jacuzzi. The lobby was undergoing renovations in January of 2012 but I imagine that's been completed by now. The free breakfast is, well, it's a good time to have a glass of juice and grab an apple. Nothing special. The location is right up the hill from downtown Frostburg and Frostburg State University.

  • Stayed January 2012, traveled on business
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Helpful?
1 Thank DRock66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, North Carolina
Level 6 Contributor
245 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed November 3, 2011

We have stayed at a lot of Hilton properties; but this staff get it! From the front desk to Carolyn at the breakfast, to the gals who clean the rooms, you are made to feel very special at this Hampton Inn. This staff goes well beyond the norm. Thanks for caring/

  • Stayed November 2011, traveled with friends
    • Value
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Helpful?
2 Thank a36redbaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Frostburg

Property: Hampton Inn Frostburg
Address: 11200 New Georges Creek Rd SW, Frostburg, MD 21532-1465
Phone Number:
Location: United States > Maryland > Frostburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Frostburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Frostburg 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Located in the charming town of Frostburg, Maryland, the Hampton Inn Frostburg is the perfect place to stop while exploring the area. Whether you’re looking to play a round of golf or would prefer to stroll through the town, browsing the shops, this hotel provides easy access to the activities you are looking for. As you turn in for the day, enjoy complimentary internet access, an indoor pool, business center, fitness center, a clean and fresh Hampton bed and a free, hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Frostburg Hotel Frostburg
Frostburg Hampton Inn

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