I was really hoping that our trip to Savage River Lodge would live up to my expectations. They were at something of a disadvantage though because it was our first weekend away since our baby was born and it was our Fifth wedding anniversary so a lot was riding on this weekend. The staff went above and beyond my expectations in every respect. First, the owners left us a bottle of champagne to celebrate our anniversary which was a lovely and unexpected touch. Second, Serena at the front desk was incredibly warm and helpful (as was the entire staff for that matter), clearly caring about the Lodge and how the guests are treated. Third, the breakfast muffins are delicious and enormous. Fourth, Carol, the personelle manager told us about the sculpture garden at Kentuck Knob (we did the Arts and Nature package) which we would have missed without her imput. Fifth, the beds are phenomenal! Like sleeping in a cozy marshmallow. Finally, and this is where they really got me. Upon our arrival, there was a slight issue with housekeeping not finishing our room. I informed Serena at the desk, who apologized profusely, asked if there was anything she could get out of our way, and credited us for the inconvience. Then, the next day, Carol asked for permission to have housekeeping redo the cleaning (normally you have to ask for a freshening service). Upon our return, not only was the cabin spotless, but they had left us chocolate covered strawberries as an additional apology. I've been to a lot of hotels and B&B's and I've never had any staff so thoroughly and competantly handle a problem. Is the stay expensive? Yes. But is it worth it? To be treated like treasured guests and old friends at the same time? Absolutely. My only regret is that we were unable to meet the lodge dogs. Oh well, I'm sure we will next time because we will absolutely be returning.
- Official Description (provided by the hotel):
- Comfort - Privacy - Relaxation. We often hear these words when people talk about the Savage River Lodge. Nestled within more than 700 acres of Western Maryland's Savage River State Forest, the lodge is a peaceful retreat from a busy world. Once you're here, you'll find all the elements of relaxation and comfort--fantastic food, sink-into accommodations, your own private cabin, and exceptional hospitality. Whether you prefer to watch nature from your rocking chair or spend your day in pursuit of your favorite outdoor activity, you'll take home the spirit of the forest...and the Savage River Lodge. Our eighteen luxury cabins and the nearby lodge building, surrounded by the forest, convey a rustic, lived-in comfort. Our amenities and appointments, however are decidedly upscale and infused with a genuinely friendly and relaxed hospitality. ... more less
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- Also Known As:
- Savage River Hotel Frostburg