My husband and I stayed over night for Valentine's Day weekend. The front desk staff was not friendly in the least. I'm not even sure if either girl even smiled. They acted as if we were bothering them. Although I did interrupt one of them to ask a question while she was on her cell phone and she made it clear that she did not appreciate it. The food was not good at all. The main restaurant was crowded so we ate at Signatures Bar and Grill. The service was good. But I found some kind of shredded wood in my nachos and my husband found a broken tooth pick in his sandwich. They did take the nachos off the bill. We went over to the bar attached to the restaurant for a late night drink and had to sit at the bar as every table needed bussed. I believe we were there for about 45 minutes before staff started clearing them. They are currently building the casino at the "resort". They have a long way to go to be a successful casino I believe. The first step would be to get rid of, or train, the lazy front desk staff in proper hotel service! I would not stay here again nor do I think I will be visiting the casino.
- Official Description (provided by the hotel):
- A popular resort that promises cozy comfort in the woods - it is situated in the heart of Rocky Gap State Park. ... more less
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- Also Known As:
- Rocky Gap Lodge And Golf Hotel Flintstone
- Rocky Gap Hotel