For a "resort" this accommodation falls far short of expectations and is just average. When checking in the desk clerk was short and disinterested. The room keys were placed in a photocopied sheet of paper that was folded and stapled with information that was just barely readable. It is odd that we received a coupon for one gratis breakfast as the room was occupied by two people; why not some percentage of the entire bill, to encourage patronage as the restaurant was just about empty during dinner and breakfast while we were there?
As to the room, the sink had rust in it and the bathtub was stained and dirty. The best part of the room, was you did not need a night light. The door has about a 1/2" spacing all around so you have plenty of light from the hallway. However, kudos for the bed as it was comfortable. The lack of consideration for our stay was again found during checkout. We were not even asked how our stay was, and we received our bill on letterhead that was photocopied from an original that was not even aligned with the columns.
Recommendation, there are better valued and higher quality places to stay in the area.
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- Also Known As:
- Turf Valley Hotel Ellicott City