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“Horrible. Avoid this hotel”
Review of Turf Valley Resort

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Turf Valley Resort
Ranked #1 of 2 Hotels in Ellicott City
Certificate of Excellence
GreenLeadersBronze level
ct
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrible. Avoid this hotel”
Reviewed June 27, 2013

Visited this place in June, temps in the 90's, very hot and humid. That's INSIDE the room, as the A/C failed 2 out of 3 nights. Maintenance came to fix, then disappeared. An hour later, received a call from the desk telling me I'd have to move my room. An hour later, someone showed up at my room with an attitude, asking why I didn't come get the key! This was at midnight. New room, temps in the high 70's, no one bothered to turn on the A/c there. Maybe the concept is to provide in-room saunas?

Food? $37 for room service crab cakes that were cold. One hour later the MSG headache kicked in. Facility is dated, dirty, and smells musty. Staff is indifferent. Never did get to golf....

Room Tip: Rooms in another hotel would be a better choice.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chipfromct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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347 reviews from our community

Traveler rating
    145
    92
    49
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    28
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Charlottesville, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 23, 2013

Good service is an expectation every guest has from a hotel. When good and friendly service comes at a great value the hotel is a winner. For us if we are able to bring Lucky (our dog) along then your hotel becomes our second home.

Our daughter and grand children live in Marriottsville. So we come here the past year and so to visit them every holiday. The front desk is very friendly and capable of managing all request and challenges. The restaurant provides the best outdoor dining experience. The value is very much worth it - renovated rooms, complimentary internet and parking, indoor and outdoor pools. My wife is disappointed that the Spa is always closed on holidays, but she is happy that Lucky is with us on each trip.

The grounds are gorgeous and the neighborhood is great for walking. A 5-10 minutes drive gets you to the Historic Ellicott City and a 25-30 minute drive you will find yourself in Baltimore's Inner Harbor.

We look forward to coming back for Fourth of July and truly appreciate how you have not only welcomed us, but also our newest edition to the family, Lucky.

Room Tip: We have stayed in their executive king and king suites - both are great for dog travelers.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lenny_Lucky_Hillary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
82 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 17, 2013

Stayed here several times, this time in room 613, each time a little better than before. Fabulous, spacious room with huge bathroom and cavernous shower. Nice caliber staff here and the restaurants serve good food. Very comfortable king bed, room included mini refrig, couch, ez chair and kourig coffee maker....and the coffee cups were included in the room price. Really, this place is very solid, with 36 holes of golf surrounding the hotel.

Room Tip: Room upgrades are not that expensive, good value
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Stayed June 2013, traveled on business
Helpful?
Thank Fusebuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsville, Indiana
Level Contributor
181 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 8, 2013

Comfy towels, nice suites (refrigerator, microwave), comfy beds.
The staff is very helpful. The place has a quiet serenity throughout.
The restaurant looks very good, with intriguing offerings and a pretty good wine list. This reviewer did not eat at the restaurant either time, however, due to time constraints.
The price?
About $150 a night for the junior suite.
The only drawback- there are no other eateries within close proximity. One has to drive about 5 minutes to Elliott City to fond other eateries.
Understand, thought, that this IS a conference center AND RESORT. Obviously, it was built with the understanding that you would be staying there, playing golf, getting a spa treatment, and eating all on-site.
Very nice, indeed.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2013

I was the wedding rehearsal coordinator and videographer for a wedding this past weekend and I have to say everything went smoothly all due in part to the highly trained and personable staff at the Turf Valley Resort. Didn't matter where I went in the hotel, the staff were friendly and had no problems with striking up a conversation and making nice. I did not stay overnight, because it is definitely way out of my price range. It is a resort after all...in the middle of Ellicott City, which was surprising. All said though, what they offer at that price range is worth it from what I could see. The rooms are neutrally colored and very pristine. Nothing special or distinct...your basic dec with a desk, bed and table. The bridal suite is huge and cozy. The grounds of the property were gorgeous. In the background of the wedding gazebo is a fountain.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonicdpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean City, Maryland
Level Contributor
161 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 26, 2013

I haven't stayed in the hotel but I attended the Taste of Home ( organization that benefits deployed National Guard troops) at Turf Valley last week and they put what can only be considered a first class event. The staff was friendly and helpful from the pro to the bag boys. The course ( they have 36 holes) was in great shape and the food after the event was far better than any " outing" fair I've ever had. Turf Valley obviously knows how to do things right !

  • Stayed May 2013, traveled with friends
    • Value
    • Service
Helpful?
Thank GV27OCMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 19, 2013

I suppose it's what your expectations are, but this place is nothing more fancy than a Best Western. The rooms are basic; the TV is the size of a Mac monitor and the bathrooms are totally generic.

On the plus side, we had a nice view of the golf course. It was obstructed by the white, hard water water stains on the window though.

The restaurant had mediocre service but good food. The check-in staff was 'eh."

I was here for a conference and the big conference room was decent. We had lunch provided and it was bleh.

However, the price reflected the reality: $150/night. What do you expect?

  • Stayed May 2013, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flybyday88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turf Valley Resort

Property: Turf Valley Resort
Address: 2700 Turf Valley Rd, Ellicott City, MD 21042-2047 (Formerly Turf Valley Resort and Conference Center)
Phone Number:
Location: United States > Maryland > Ellicott City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Ellicott City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Turf Valley Resort 3.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Turf Valley Hotel Ellicott City

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