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“GREAT PLACE TO STAY IF YOU ARE VISITING UD”

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Holiday Inn Express & Suites Elkton - Newark S. - UD Area
Ranked #3 of 8 Hotels in Elkton
Certificate of Excellence
Reviewed March 6, 2014

This hotel is clean and the staff was friendly . Our daughter attend UNIV DELAWARE. The hotel is about 10 minutes away . The breakfast was pretty standard but we had plenty to eat. The rooms are spacious as is the bathroom.
We enjoying having a fridge and microwave in the room.

Room Tip: We always request the second floor I think it is quieter
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  • Stayed: January 2014, traveled with family
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Thank tuesdaylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 - 107 of 163 reviews

Reviewed February 22, 2014

We run a small trucking company and booked this hotel's meeting room for a driver training seminar. After booking a month in advance we were contacted by Tyrone and informed that we were being moved to a suite upstairs from the main meeting room. He bumped us for a group that came in after us with a 3-day booking, I visited the hotel and asked to see the room we had been moved to and was not allowed to see the new room because it was not ready.

Basically they pulled a bed out of a sleeping room an stuck us into that room. This actually might have worked except they forgot we needed a screen for a power point presentation, and there was no lighting because there were no overhead lights like a normal meeting room. The set up used table clothes that were soiled.

We held our meeting and made the best of it, Tyrone the sales guy hid in his office all day because he knew we were ticked off. Then took an attitude with us about the change as we turned in the room key. Obviously Tyrone was absent on the conflict resolution day at hotel sales training school.

YOU ARE CRAZY IF YOU EVER HOLD A MEETING HERE, They will bump you for a better booking. Then treat you like crap if you still show up.

  • Stayed: February 2014, traveled on business
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1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Elkton - Newark S. - UD Area, responded to this reviewResponded February 8, 2015

Dear Paul B,

Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It seems that we were not able to execute an exemplary service because of the problem with meeting room. Please accept our sincere apologies for any inconvenience it may have caused you. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information.

I look forward to hearing back from you very soon.

Sincerely,

Lera P
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2014

My family of three stayed for one night. We stayed in the two room suite which was perfect for us. The front office staff was very helpful with all the questions/requests made. Only complaint...at 10am the morning buffet was quickly closed even though guests were still serving themselves (have the staff person wait until line cleared up). Would definitely recommend. Good value for price.

  • Stayed: February 2014, traveled with family
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1  Thank Douglas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014

My girlfriend and I had a wonderful experience at Comfort Suites Elkton. The hotel is modernized, clean, and elegant. The room was spacious, comfortable, and clean. Usually, we are not too keen on hotel breakfasts. We LOVED the meal! It included eggs, sausage, yogurt, waffles, etc. In terms of the service, it was top notch. We were greeted by a man at the front desk named Drew. He was courteous and helped us make a seamless transition to our room. The custodial service lady was friendly and apologized for the knock when we were still in the room. The last person at the hotel that we had contact with was named Osmon. He was very friendly and asked us about our stay and breakfast as we checked out. This hotel provides those who stay with a great experience. I would recommend this hotel for anyone who is in search of a comfortable, clean, and friendly environment.

  • Stayed: February 2014, traveled as a couple
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Thank ppicazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

Walked in and was greeted by a very nice front desk staff. Check in was very smooth and quick. This hotel was very nice and it seems like its a newer property. The gym was mediocre. As a fitness lover, I was somewhat disappointed, but this is expected from most Choice properties we stayed at.

  • Stayed: July 2013, traveled as a couple
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Thank Taylor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

My family and I have stayed at this hotel for the past two years while attending an Irish Dance Competition my daughter participated in in Delaware. On each visit we were very pleased with our accomadations.The property is extremely clean and tidy. Whenever we were downstairs someone was always making sure that the commons areas were clean.Our room was kept very nicely.The staff is helpful and cordial. We found the location to be perfect for our family as we like to discover the area we are visiting.This hotel rests near the Maryland-Delaware State border and we found easy access to several sites of interest. We conveniently were able to visit Winterthur, The Delaware Art Museum, The University of Delaware downtown area, the malls as well as numerous great places to eat.Although this hotel is beside a truck stop and the interstate, noise was never a problem on either visit. I would highly recommend this hotel to anyone travelling to the area that desires nice accomadations at a more than reasonable price. Our family looks forward to going back!!!

  • Stayed: April 2013, traveled with family
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1  Thank travelprincess5220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013 via mobile

Stayed in a room with a king size bed. Room will accommodate a family of four comfortably. Pull out couch is adequate. A room with two queens may accommodate 2 adults And two children better than a king size room. Free breakfast is also a plus. Hotel also offers swing pool indoor and weight room. Swimming pool area is small and confined. Hotel is relatively new and very clean. Hotel is sufficient for short period stays. Hotel is close to mall shopping center and the University of Delaware.

  • Stayed: November 2013
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Thank AndiamoAMagna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Elkton - Newark S. - UD Area

Address: 1570 Elkton Rd, Elkton, MD 21921-4155 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Elkton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Elkton
Price Range: $107 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Elkton - Newark S. - UD Area 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Locate less than a mile from Ext. 109 off of I-95. Just minutes from the University of Delaware and Downtown Newark. Less than a mile from Dupont Research Center, W.L. Gore, and Bloom Energy. ... more   less 
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