After the person on the floor above me finished their shower there was a dripping sound above the ceiling that kept me up for hours. Uncomfortable pillows. A bad nights rest. Probably just got a bad room.
The bathroom was dirty. Mold around the fixtures in the bathtub. The bathroom was so small you almost had to back in.
I know our society has become very casual, but I don't think the person at the front desk should continually refer to a guest as "buddy."