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“Great Hotel” 5 of 5 bubbles
Review of Hampton Inn & Suites Edgewood/Aberdeen-South

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Hampton Inn & Suites Edgewood/Aberdeen-South
Ranked #1 of 9 Hotels in Edgewood
Certificate of Excellence
Chesapeake, United States
1 review
“Great Hotel”
5 of 5 bubbles Reviewed June 19, 2013

Didn't have reservations however we were able to get a room and it was upgraded for free. The pool was nice and clean and quiet. My family felt very safe here and would definitely book this hotel again. Staff was very friendly.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Robert D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, June 21, 2013
Dear Robert D,
The team at the new Hampton Inn & Suites -Edgewood/Aberdeen-South thanks you for taking the time to write a review of your stay experience on TripAdvisor. We do realize that you had several hotel options from which to chose and glad that you stayed with us. Besides enjoying the pool, did you and your family have the opportunity to enjoy our hearty complimentary breakfast?

We look forward to having you stay with us the next time you are in the area. Until then, safe travels always.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 reviews from our community

Traveler rating
    405
    103
    23
    16
    3
See reviews for
218
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
A TripAdvisor Member
5 of 5 bubbles Reviewed June 17, 2013

Loved the design of the king suite with the desk/tv in the middle and the couch and bed on either side. The hotel was immaculate and beautifully designed. Service was excellent and as always amenities at the Hampton Inn were great.

  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, June 19, 2013
Thank you so much for your review on TripAdvisor about your recent stay at the new Hampton Inn & Suites - Edgewood/Aberdeen -South. Not only does our hotel team value your feedback but those looking on TripAdvisor for guidance from a hotel guest will find your feedback invaluable.

I'm glad that you mentioned the design of the guest room. The hotel is filled up many upgrades throughout and the large shelf/desk divider is one of those upgrades. It gives the already large
rooms an even larger feel with a modern touch. Did you have the chance to enjoy our well known complimentary breakfast or perhaps take a dip in the indoor pool?

We hope you will stay with us again - any time your travels bring you to or through the Edgewood/Bel Air/Aberdeen area. Safe travels always.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warren, United States
1 review
5 of 5 bubbles Reviewed June 15, 2013

I travel quite a bit and this is the best Hampton Inn I have ever had the pleasure of visiting. THe rooms were clean and quite. The internet was fast. The beds were nice to sleep in. Most hotel room beds don't agree with me, but this one was very comfortable. They changed the bed spread for ever new guest. The only knock I had is that they didn't have a hot tub in the pool area. Everything else was great. I was hesitant when writing this review because I wanted to keep this Gem a secret. When you are there ask about Box Hill Pizzeria. Best Crab Cakes.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, June 19, 2013
Dear Thomas U,

Thank you so much for your glowing recommendation of the new Hampton Inn & Suites - Edgewood/Aberdeen-South. As a frequent traveler, I am sure you have stayed in many hotels and we are thrilled to get your "...best Hampton" nod of approval! Like you, most of our guests appreciate the large guest rooms and how comfortable the beds are. I like your comment about keeping this gem a secret -I can't think of a higher compliment.

Thank you for mentioning Box Hill Pizzeria as your recommendation for crab cakes. As you know, the state of Maryland is known for the crabs, especially those areas close to the water. Box Hill Pizzeria has been named frequently in the community as serving the "Best Crab Cakes" . You can imagine the surprised look on our guests faces when we recommend it but they never come back disappointed.

We look forward to having you back with us each time your travels take you to or through the Edgewood/Bel Air/ Aberdeen areas of Maryland. Until then, safe travels always.
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A TripAdvisor Member
5 of 5 bubbles Reviewed June 12, 2013

This hotel is beautiful. Looked brand new and sparkling clean! Worth every penny. Includes free breakfast. Everything about this hotel was excellent! Would definitely recommend. Front desk was very efficient, looked up my Hilton Honors program. Room was quiet and comfortable. Very clean.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brattleboro, Vermont
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed June 11, 2013

I originally booked two rooms under two reservations for three nights at Hampton Inn Edgewood through hotels.com. I needed to extend reservation for both rooms for one more night and was sent confirmation from hotels.com that I was all set. I called (thank goodness!) to confirm reservation directly with Hampton Inn and, not only did they only have ONE reservation for ONE room, the man was very rude, raised his voice! and was totally unaccommodating. I thought for sure he would be interested in helping us find out what the problem was and fix it but, nope. He told me, "that's what you get when you don't reserve with us directly". The problem was they could only give us one room for an extended night and totally lost one reservation entirely for the other room. Can't say I will EVER try a Hampton Inn again. Hotels.com either!

Stayed June 2013, traveled with family
Helpful?
Thank Roe-Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, June 14, 2013
Dear Roe-Ann T,

Thank you for your candid feedback on your stay experience at the Hampton Inn & Suites - Edgewood/Aberdeen-South. Please accept my apologies for the way you feel you were treated. We clearly did not live up to your expectations and quite frankly we fell short of meeting our expectations of ourselves.

It does appear like our team should have been more accommodating in finding a solution for you particularly if the hotel was in a sold out situation. While I cannot speak for hotels.com, I can say that the Hampton brand is a fantastic part of the Hilton family. It is my hope that you won't discount the entire brand based on your one stay experience at our hotel. While our one location may not be able to redeem ourselves in your eyes, I am confident that the brand overall can and will meet your expectations.
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Charlotte, United States
1 review
4 of 5 bubbles Reviewed June 2, 2013

Although the hotel was beautiful, it was difficult to make appropriate accomodations for a block of rooms for a wedding because they attempted to charge extra for handicap accessible rooms, or one bed.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Hailey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, June 5, 2013
Dear Hailey S,

Thank you so much for your candid feedback on your stay experience at our new Hampton Inn & Suites. It looks like even though you found the hotel to be beautiful that you did experience some difficulty with a particular room type. Based on your comments of room type "...handicapped accessible room or one bed, I am assuming the challenge occurred if someone was requesting a king bedded room which in our hotel is an upgraded room type. The standard room type in our hotel are two queen beds and perhaps during the time a handicapped room was requested for you, our standard room type with requirements you needed was already occupied. I do apologize for any inconvenience this may have caused and have addressed this with our front desk on how we could have better addressed the situation. We hope that this does not diminish the brand overall in your eyes and that you will always consider Hampton Inn's wherever you may travel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomfield, New Jersey
Level Contributor
250 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

Fast check in and Great customer service! We were on the third floor in a whirlpool suite. Wow! It was square and it fits two people nicely. The hotel room has a interesting contemporary décor. We had a comfortable two nights sleep. The breakfast has everything you need to start your day. I noticed that the apple juice was two sweet and the orange juice was not sweet enough, but the person maintaining the breakfast area was nice.
If you get a chance check out the Concord point Lighthouse the view is beautiful!. It's near the Chesapeake Bay and you can walk along the water after or before and get some really nice pictures.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Denise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen K, Director of Sales at Hampton Inn & Suites Edgewood/Aberdeen-South, responded to this review, May 31, 2013
Dear Charlot,

Thank you for your kind words on your TripAdvisor review. We receive many compliments on our beautiful decor - crisp, contemporary and inviting with many upgraded touches throughout the hotel and pleased that you noticed the same. I'm so glad that you were able to experience the whirlpool suite - it is an amazing room type that is a favorite for our VIP's, brides and those guests celebrating a special occasion.

Thank you for commenting our our hearty complimentary breakfast and specifically the juice selection. As I am sure you can imagine, it is extremely difficult to accommodate all tastes but we are glad you were able to work around your preferences. We do appreciate you sharing this however - perhaps we need to revise the concentrate ratio.

We hope you will stay with us again. Until then, safe travels always.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Edgewood/Aberdeen-South

Property: Hampton Inn & Suites Edgewood/Aberdeen-South
Address: 2110 Emmorton Park Road, Edgewood, MD 21040
Phone Number:
Location: United States > Maryland > Edgewood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Edgewood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Edgewood/Aberdeen-South 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
Hampton Inn and Suites Edgewood/Aberdeen South is conveniently located off I-95, minutes from Aberdeen Proving Grounds and defense contractors including Northrop and Lockheed. If you’re traveling with a sports team, enjoy our proximity to Cedar Lane Park and Ripken Stadium. After the lacrosse, football or baseball game, visit the Ripken Family Museum or take a 25-mile drive to Baltimore’s Historic Inner Harbor. Spend an afternoon wine tasting at nearby Fiore Winery. Explore the quaint historic downtowns of Bel Air and Havre de Grace. Stroll the boardwalk promenade along the Susquehanna River. Spend an afternoon fishing or sailing on the Chesapeake Bay. Savor Maryland seafood specialties including blue crab and crab cakes at a waterfront restaurant. Our 134-room hotel is located at the gateway to the the historic treasures of the northeast corridor, 30 miles to Delaware, 60 miles to Philadelphia and 70 miles to Washington DC. ... more   less 
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