The people I interact with are friendly and helpful. The hotel is showing a patina of age & use. The TVs are older tube type and as expected they look and function as out-of-date appliances. The check-in computer/software system is slow and if more than a couple of people are checking in at the same time there is an excessive wait time. I travel and use hotelss hundreds of days a year and usually the check in process is much quicker.
On Wednesday morning, the 27th of march the water supply had no hot water and we could not shower. When I reported this they responded by contacting maintenance, repairing, and by that evening the water was hot and the shower was very welcome.
- Official Description (provided by the hotel):
- The newly renovated Red Roof Inn Edgewood is a pet friendly, family friendly hotel, and is conveniently located off I-95. This location offers free WiFi, free continental breakfast, and a business center. Nearby attractions include Edgewood Arsenal, Cedar Lane Regional Park, and Mountain Branch Golf Course. When you check in, check out the new room amenities Red Roof Inn Edgewood has to offer during your stay. The rooms at this newly renovated hotel offer large flat screen TVs, microwave & refrigerators, work desk, in-room safe, hairdryers, and in-room coffee makers. The hotel features free WiFi, dining delivery service, continental breakfast, coin laundry, and wake-up calls. Complimentary coffeehouse-style coffee & tea are offered in the lobby and one well-behaved pet per room is welcome. ... more less
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