Immediately, upon check-in last night we were not greeted at the front desk because the clerk was on the phone with a non-business phone call. He acted as though we were disturbing him when he ended his call. Sorry dude - I'll take professionalism over warm cookies any day. He lied to us and said the suite we had reserved was not available because they were all under repair. He also said that he did not see our request for a suite in the reservation system. Checked with another clerk later before diner and got our suite.
Diner last night was not too bad because the lights were low - chewy, bland steak. Clearly the bartender did not understand a "neat" scotch.
This morning the "free" breakfast was weak and bland - everything tasted wrong. Syrup was like molasses, sausage was gummy and stuck to my teeth and the selection was poor. Then came the worst of the stay. At the end of breakfast, a roach crawled across the table. We alerted the hostess/lady bussing tables and she gave the look like "they live here..." and asked if we would like another table - no thank you!
As others have said the hotel is in need of updating/renovations. Cracks in walls, ceilings old fixtures etc. There is free internet which is rare in today's times. The bedding was comfortable. The shower head worked well. Prices are on par with much nicer hotels. Overall: AVOID!!!
- Official Description (provided by the hotel):
- The Doubletree by Hilton Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor. Our Columbia, MD hotel is ideal for for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. Guest enjoy amenities that include a 24 hour business center, 24 hour fitness center, complementary WiFi and wired internet access. Start your day with our DoubleTree Breakfast Buffet and wrap it up with dinner and a drink at Morgan's Restaurant & Lounge, our on-site restaurant. And as always, your visit will be welcomed with our signature warm chocolate chip cookie. ... more less
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- Also Known As:
- Hilton Hotel Columbia
- Columbia Hilton Hotel
- Hilton Columbia