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“Great Hotel experience” 5 of 5 bubbles
Review of Homewood Suites by Hilton Columbia

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Homewood Suites by Hilton Columbia
Ranked #3 of 12 Hotels in Columbia
Certificate of Excellence
Highland,MD, United States
2 reviews
“Great Hotel experience”
5 of 5 bubbles Reviewed August 31, 2014

Stayed or a few days between moving and settlement, things went very well...great room and great breakfast.The Hotel is very convenient to the Airport and Columbia, Md. Lots of good restaurants and bars right near by...

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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589 reviews from our community

Traveler rating
    328
    160
    54
    34
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Maryland
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed August 29, 2014

We stayed at the Homewood Suites for nine days and selected it based on price and location. Overall appearance of the place is average. You could tell the building was heavily used and showed some wear and tear in certain places.

The staff was all friendly and tried their best to make our stay pleasant. There were some issues with our room and with our reservations half-way during the stay. At first, it caused confusion for the staff and they were hesitant to do anything to fix it until a manager came in (several hours later) but after that things were fixed quickly. There were also minor communication problems with some of the staff that didn’t speak English but we eventually worked through it.

The first room we stayed in had a strong smoke smell in it and we requested to be moved but another room was not available until the next day. The second room was clean and had one of the most comfortable beds we have ever slept in.

Both breakfast and dinner were offered by the hotel. The quality of the food was average on most days and below average for some items. It was all free however and after the first day, you quickly learned what was edible and not.

Overall, our stay was good. The room was comfortable and though we had a few issues, the staff worked to fix them in a reasonable amount of time. The food was a letdown but you can’t beat the price.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Leo_Traveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, United States
1 review
4 of 5 bubbles Reviewed August 29, 2014

The place was clean and the staff was friendly, but the internet was out for four days with no word on when it was going to be fixed. As I was in need of internet during my stay, it caused me to go over on my cell phone data, so I wish there could have been a little more help in this area.

Stayed August 2014, traveled with family
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Brett W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 27, 2014

It is a lovely hotel. I don't know if the fact that pets are allowed caused some many carpet stains in our room. The breakfast part, I would have rather had a V8 juice drink.The WiFi wasn't working all weekend for such a higher end brand of hotels.Staff was friendly and helpful.The bed is to die for, very comfortable. The best part of our stay was the comfortable bed.

  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Rachelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, United States
2 reviews
4 of 5 bubbles Reviewed August 26, 2014

We really enjoyed our stay. Our room was very clean and the staff is great. You get a free breakfast and they do have a variety of food to eat. The bed was kind of hard but tolerable. This is the 2nd Homewood Suites we stayed in and I would stay in one again. It is worth the money. Go through Hotels.com to get a better rate.

  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed August 24, 2014

beds are comfortable. breakfast is very good and staff at breakfast area are constantly cleaning/replenishing food. elevators are fast. i just have to mention that the person who cleaned the room forgot to bring with her the used plate that's on counter top. other than that, i like homewood suites coz they have full kitchen amenities ensuite.

  • Stayed August 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank mahleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 23, 2014 via mobile

It was my first experience in Homewood Suites By Hilton and to be honest, I'm bias for my other experiences in different chains.

What follows is a review for management.
Hotel facilities are good, rooms and all amenities inside rooms are pretty good.
What make me feel different was some kind of indifference from employees, is something hard to explain because they, I believe, are doing what they are train to do, customer attention and service...just the necessary to be Ok.
So, that said, what I think they need is a little beat more of excitement when they welcome, attend, serve, greet etc, etc the customers.
Is a little beat more of.....human emotions deployment when taking care of customers!!!!!
Overall, is a good place to rest and stay after a long day of work!!!

Stayed August 2014, traveled on business
Helpful?
Thank Eliel040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Columbia

Property: Homewood Suites by Hilton Columbia
Address: 8320 Benson Dr, Columbia, MD 21045-3116
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Columbia
#3 Romantic Hotel in Columbia
#6 Business Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Columbia 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Columbia Hotel Columbia
Homewood Suites Columbia
Homewood Columbia
Hilton Columbia
Columbia Homewood Suites
Columbia Hilton

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