Stayed at hotel the night of my wedding (which was local) in a King Suite room. The hotel was actually very accommodating and made sure the room was ready by 9am the day of the wedding (instead of checking in at the normal 3pm) so that the bridal party could get ready there. Hotel receptionists were very nice and the hotel was very clean. The only downside to the room I was in was that the thermostat control was one of those really old slider ones and it was located in the front part of the room... there were not any controls by the bed to adjust the temperature so I was a bit hot that night.
Also, my wife and I signed a contract with the hotel many months before the wedding for our out of town guests. Leading up the event, however, were many issues because the Sales Director that we had signed our contract with was fired. The hotel then proceeded to lose our contract and never confirm the event so when guests tried to call to make a room reservation they were told that there weren't any rooms left (when there were over 20). I had to make many calls to the hotel with complaints about this and had to do a lot of extra work myself (which I was trying to avoid). They even lost a few guests to other hotels because of the hassle. In addition, I was told when I signed the contract that hotel breakfast is free for all guests but then my guests were told that it cost $12/person. Had to call and complain the day of my wedding and then they very nicely comped everyone's breakfast the day after the wedding, which in my opinion is the least they could have done.
Supposedly they just upgraded their hotel right after the wedding so prices went up a lot. I would not recommend the hotel to other friends and family.
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- Also Known As:
- Hilton Garden Inn Columbia Hotel Columbia
- Columbia Hilton Garden Inn
- Hilton Columbia