We enjoyed our stay at the Hilton Garden Inn. Everything in our room was very neat and clean, the people at the desk were very friendly, the restaurant served a nice breakfast, and our room was nice and quiet.
Our only complaint was housekeeping. When we arrived at our room, the room was at 65 degrees - which for us is absolutely frigid! Two of the days the thermostat was set way down from where we had it. One day it was down to 70, not a huge deal, and the other it was all the way down (50), and the room was at about 65. We were so cold that we were very uncomfortable, as it took a while for the temperature to get up to something reasonable. Also, they usually took our towels (despite their green policy to take towels only if they are on the floor. Finally, the one day we got back to our room around 3:30pm. We had a wedding rehearsal to go to and we needed to get ready and changed. However, they were about to clean our room, and the woman who was going to clean our room was very rude. She didn't speak any English (or very little) so there was no way for me to explain that we needed our room for a little while. We did have to drop a couple things off quickly and grab a book so we could wait until the room was done, but she kept saying "rapido, rapido" to us even though we were in the room for no more than 2 minutes. Luckily the room was cleaned in enough time for us to get changed quickly and make it just in time for the rehearsal.
The last piece was more of a picky complaint, but it impacted us enough to rate this 4 stars instead of 5. Overall we got great value for the price. We were pleased with our stay!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Hotels.com, Priceline, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Hilton Garden Inn Columbia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Garden Inn Columbia Hotel Columbia
- Columbia Hilton Garden Inn
- Hilton Columbia