Efficient and pleasant check-in, clean establishment, easy access and plenty of area amenities nearby (grocery, gas, restaurants, department stores).
We arrived on a Friday and there was a 13 year-old birthday party going on in the pool area. This made the pool area unusable pretty much by non-birthday party guests, but that was fine with us since we were tired from travel. It was when the birthday party guests started retiring to their rooms after 9 pm and we were trying to sleep that the issues began. Pounding in the room above us (we were on the 3rd floor), loud voices in the rooms around us and in the halls as well as running in the halls. We called the front desk and reported the issues and were told that someone would be sent up. After another half hour and continued noise and ruckus we went down to the front desk to find 3 staff and the manager, Neil. Our concerns were quickly addressed and Neil was very apologetic - moved us to a room on the 1st floor, gave us a discounted rate and provided us with several water and other treats while we waited. The new room was much quieter and suited us better. We got a good night sleep and had no other issues throughout the weekend. Bravo, Neil for treating your guests appropriately. Would come back and stay here in a heartbeat.
The Upper Crust pizza was very good and their specials couldn't be beat when we just needed a quick bite. There is also a Chick-Fil-A almost next door.
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- Also Known As:
- Hampton Inn Columbia Hotel Columbia
- Columbia Hampton Inn