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SpringHill Suites by Marriott Columbia
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SpringHill Suites
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Reviewed March 31, 2017
Weekend in Maryland to visit family

Hotel was in a good location and easy to navigate. Many local stores and places to eat nearby. Hotel was currently under construction - which was minimally noticeable from the entry but didn't cause any disruption or noise during our stay. My family of 5 (2 adults, 13yo, 9yo and 7yo) were VERY comfortable in the room. We had 2 double beds and then the couch with a pull out. This was perfect and made the stay very enjoyable. Free breakfast was perfect and the area was kept neat and clean. The pool was nice and clean - although we did have to ask for towels - but they responded very quickly and politely. Great stay and we will definitely stay here again when we visit MD.

Room tip: request room with the pull out if you have a large family
Date of stay: March 2017
  • Trip type: Traveled with family
    • Value
    • Cleanliness
    • Service
Ask 755denised about SpringHill Suites by Marriott Columbia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded April 2, 2017

Denise D,

Thanks for staying with us and for your complimentary comments regarding your recent stay. The hotel staff is very excited to be going through this renovation and glad that it is almost over.

We appreciate your patience as we are finishing up and are please that you found it to be minimally invasive to the quality of your stay.

Convenience is something that many guests find with our location and I am glad you found everything you needed nearby.

The team at the SpringHill Suites Columbia looks forward to having you stay again when your travels bring you back to the area.

Chuck Chandler, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2017 via mobile
Consistent...

My experience at various Marriotts is very consistent. Very courteous staff, comfortable am clean rooms, and this one had a delicious hot breakfast! No matter where I stay, if it at a Marriott I know what I am getting and I appreciate that level of consistency greatly.

Date of stay: March 2017
Trip type: Traveled with family
Ask GWHJR about SpringHill Suites by Marriott Columbia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded March 31, 2017

GWHJR,

Thanks for taking the time to post.

Not too sure that there is no greater compliment that this! Consistency is really a very big part of what a Brand is trying to create for our guests. No surprises. Clean, comfortable rooms, good staff that meets and exceeds your expectations.

Glad the SpringHill Suites Columbia was able to deliver for you. Please come back and stay with us again when your travels bring you back to the Columbia area.

Newly renovated, I think you will find your stay very comfortable once again.

Chuck Chandler, General Manager

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Reviewed March 7, 2017
Very pleased....

We were given a renovated room on the 4th floor. The new decor is beautiful. The hallway and room was comfortable and nicely appointed. The bedding and pillows were very nice. The doors are quite heavy so expect to hear them slam shut.....no ones fault...they are just that heavy. The front desk folks were terrific! The elevators need refurbishment - so much so that I was uncomfortable on them. They are shabby in appearance but the actual operation is a little scary. We stayed 2 nights and chose to eat breakfast elsewhere. Breakfast was not appealing at all. The lobby and other commons areas were kept neat and clean. There a many restaurants and stores close by, I'd stay again when in hte area.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Ask MDBarbara about SpringHill Suites by Marriott Columbia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded March 10, 2017

MDBarbara,

Thanks for the great review regarding your recent stay at the SpringHill Suites Columbia, MD.

I am thrilled that you were able to enjoy one our newly renovated rooms. Oddly enough your comment regarding the elevator refurbishment is directly related to the renovation. One of the elevator cabs has paneling up to protect the walls from the furniture that is being moved up and down the building. Yes, it is a little tacky, though it is temporary.

I appreciate your kind comments and thank you for staying with us. Please come back and stay again...once the lobby is finished, it will look like a completely different hotel. We are excited!

Chuck Chandler, General Manager

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Reviewed February 16, 2017
Feels like home

I stay at the SpringHill Suites in Columbia, MD for a couple days each month or so. It is convenient to my MD office, but more than that, when I walk in the door they make me feel like I just came home. Everyone is very friendly. The rooms are a great value. Truly a suite. There is a good restaurant located next door, and the complimentary breakfast is always a treat. I wouldn't think of staying anywhere else in the Baltimore/Washington area.

Date of stay: December 2016
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Ask MarkMassachusetts about SpringHill Suites by Marriott Columbia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded February 17, 2017

MarkMassachusetts,

Thanks for the sincerity of your review! How refreshing...

We are very proud of the team here at the SpringHill Suites Columbia and is always wonderful to get a review like this. We certainly appreciate you taking the time to complete the review.

Wait until you have a chance to experience the newly renovated rooms! My hope would be that you would feel even more comfortable. Thanks for staying with us.

Chuck Chandler, General Manager

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Reviewed January 26, 2017 via mobile
Very nice property

Stayed here on business trip x1 night. Impressed with location especially walking to local food eateries. Front desk staff very pleasant and helpful. Breakfast offerings were spot on delish. I would return should the price be in our company's range. thank you.

Date of stay: January 2017
Trip type: Traveled on business
Ask AdventuresByChris about SpringHill Suites by Marriott Columbia
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded January 29, 2017

AdventuresByChris,

Thanks for the great review of your recent stay at the SpringHill Suites Columbia.

I am pleased that you found everything to work out so well for you. We would love to have you back and give you a chance to see the new renovation touches that are taking place. Exciting stuff for us and our guests...

Chuck Chandler, General Manager

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