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Reviewed March 26, 2017 via mobile

My experience at various Marriotts is very consistent. Very courteous staff, comfortable am clean rooms, and this one had a delicious hot breakfast! No matter where I stay, if it at a Marriott I know what I am getting and I appreciate that level of consistency greatly.

Date of stay: March 2017
Trip type: Traveled with family
Thank GWHJR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded March 31, 2017

GWHJR,

Thanks for taking the time to post.

Not too sure that there is no greater compliment that this! Consistency is really a very big part of what a Brand is trying to create for our guests. No surprises. Clean, comfortable rooms, good staff that meets and exceeds your expectations.

Glad the SpringHill Suites Columbia was able to deliver for you. Please come back and stay with us again when your travels bring you back to the Columbia area.

Newly renovated, I think you will find your stay very comfortable once again.

Chuck Chandler, General Manager

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Reviewed March 7, 2017

We were given a renovated room on the 4th floor. The new decor is beautiful. The hallway and room was comfortable and nicely appointed. The bedding and pillows were very nice. The doors are quite heavy so expect to hear them slam shut.....no ones fault...they are just that heavy. The front desk folks were terrific! The elevators need refurbishment - so much so that I was uncomfortable on them. They are shabby in appearance but the actual operation is a little scary. We stayed 2 nights and chose to eat breakfast elsewhere. Breakfast was not appealing at all. The lobby and other commons areas were kept neat and clean. There a many restaurants and stores close by, I'd stay again when in hte area.

Date of stay: March 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank MDBarbara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded March 10, 2017

MDBarbara,

Thanks for the great review regarding your recent stay at the SpringHill Suites Columbia, MD.

I am thrilled that you were able to enjoy one our newly renovated rooms. Oddly enough your comment regarding the elevator refurbishment is directly related to the renovation. One of the elevator cabs has paneling up to protect the walls from the furniture that is being moved up and down the building. Yes, it is a little tacky, though it is temporary.

I appreciate your kind comments and thank you for staying with us. Please come back and stay again...once the lobby is finished, it will look like a completely different hotel. We are excited!

Chuck Chandler, General Manager

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Reviewed February 16, 2017

I stay at the SpringHill Suites in Columbia, MD for a couple days each month or so. It is convenient to my MD office, but more than that, when I walk in the door they make me feel like I just came home. Everyone is very friendly. The rooms are a great value. Truly a suite. There is a good restaurant located next door, and the complimentary breakfast is always a treat. I wouldn't think of staying anywhere else in the Baltimore/Washington area.

Date of stay: December 2016
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank MarkMassachusetts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded February 17, 2017

MarkMassachusetts,

Thanks for the sincerity of your review! How refreshing...

We are very proud of the team here at the SpringHill Suites Columbia and is always wonderful to get a review like this. We certainly appreciate you taking the time to complete the review.

Wait until you have a chance to experience the newly renovated rooms! My hope would be that you would feel even more comfortable. Thanks for staying with us.

Chuck Chandler, General Manager

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Reviewed January 26, 2017 via mobile

Stayed here on business trip x1 night. Impressed with location especially walking to local food eateries. Front desk staff very pleasant and helpful. Breakfast offerings were spot on delish. I would return should the price be in our company's range. thank you.

Date of stay: January 2017
Trip type: Traveled on business
1  Thank AdventuresByChris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded January 29, 2017

AdventuresByChris,

Thanks for the great review of your recent stay at the SpringHill Suites Columbia.

I am pleased that you found everything to work out so well for you. We would love to have you back and give you a chance to see the new renovation touches that are taking place. Exciting stuff for us and our guests...

Chuck Chandler, General Manager

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Reviewed December 7, 2016 via mobile

This hotel surprised me because it's tucked away in suburban area of the city. My family stayed here because we had a sports tournament in the area for the weekend. The Hotel is in a location next to several restaurants including a one minute walk across the parking lot for pizza and sandwiches.

The rooms are modern with a sitting area, wet bar, separate bathroom from the shower area. It was spacious, clean and modern.

The staff were great from checking in to maid service. Even gave us a free wine bottle opener on request. Also, great Paul Mitchell bath products are supplied.

Complimentary breakfast and coffee in an area that has light up tables and surroundings.

This hotel is well worth the stay and within a normal budget range. Glad we picked this hotel!

Date of stay: November 2016
Trip type: Traveled with family
Thank Yolotravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chuck C, General Manager at SpringHill Suites by Marriott Columbia, responded to this reviewResponded December 9, 2016

Yolotravel,

WOW! Thanks for the great review. I am thrilled that you and your family were able to enjoy the SpringHill Suites Columbia as much as you did.

I appreciate the thoroughness of your comments and your recommendation as well. Hope your team did well in the Tournament.

Thanks for staying with us and we hope that you are able to return the next time you are in the area.

Chuck Chandler, General Manager

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