This place is the pits. We went to our room after traveling from Mass at 9:45 PM. I went to the bathroom first thing after all that traveling. The toilet was filthy. I refused to use it. I noticed a light in a room across the way from our room and saw a women inside and there was a cleaning cart outside. I went and asked if she was the cleaning lady and she said no but she would get her and tell her the problem. I went to my room and saw another women go there and they proceeded to make the beds in that room. When they were done they left and went to another room. I went to the front desk and complained and he called the cleaning women. He said to go back to our room and she would be there. She never came. I went back to the desk and he said he would come himself. I came back and he came back and looked at the toilet. The cleaning women had left for the evening. Then he found the night lady who came in with only a spray bottle and a toilet brush. No paper towel or cleaning cloth. To clean the toilet seat she used toilet paper. We finally closed the door for bed at 10:45 In the morning when my husband used the shower the soap dish was all sticky. Later that night when we went back to the bathroom we only had half a roll of toilet paper and the tissue box was empty. The wall paper is curling up on the bathroom wall and repairs around the doorway were done haphazardly. It was a very ugly and outdated room. The room smells musty and moldy. The cleaning staff should be fired. Awful, awful experience. This hotel should be on the program "Hotel Impossible."
- Official Description (provided by the hotel):
- 10 min drive to Washington DC. We are 3 blocks away from metro station. FREE SHUTTLE to metro. 1 block away from UMD. Grand deluxe complimentary breakfast. Free Wireless Internet. Grand Pool and fitness center. Non - smoking Single rooms in TOWER BUILDING with elevator. Also available, Quads with Microwave and Fridge and Upgraded Suite with Kitchenette. We have banquet space for 50 -250 people.BWI, Dulles, Reagan. All accessible through Metro station. ... more less
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- Also Known As:
- Quality Hotel College Park
- Quality Inn And Suites
- Quality Inn College Park
- College Park Quality Inn