This hotel experience could have been fantastic. The hotel is clean, the rooms are well done, updated and large. The cleaning staff is very competent and the breakfast servers were helpful. UNFORTUNATELY, the desk staff was rude, obnoxious and pretended to not speak English when I attemped to check my reservation with 3 tries, on hold and disconnected. When I finally spoke to an agent she could not understand the English alphabet when I gave her my address and rewards number. Amazing- when I spoke in Spanish, her English became fluent. The desk staff was rude and ruined ti.
- Official Description (provided by the hotel):
- Welcome to all new Hampton Inn - College Park, Maryland. ... more less
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- Also Known As:
- Hampton Inn - College Park Hotel College Park
- College Park Hampton Inn