I was disappointed with my stay at the College Park Hampton Inn.
On our first of two nights, we were placed in a smoking room, despite our reservation of a nonsmoking room. It was not until later in the evening that we discovered the smoking smell and decided to wait for the morning to request a new room. This smoking room also had a filthy bath tub. There were numerous hairs on it and it looked like it had not been cleaned. Upon complaining to the front desk about the smoking room and the dirty bath tub, the receptionist and the manager were unapologetic and unfriendly in find us another room.
Within an hour of complaining, we were moved to a nonsmoking room. This room was spotlessly clean. One thing I liked about the rooms was the cleaned between guests Duvet covers, which added significantly to a comfortable night's sleep.
We did receive a full refund for our first night under Hamton Inn's 100% satisfaction guarantee so this mad up for the mistake.
Internet was available for free via Wi-Fi and ethernet cable. I was unable to get a great signal with the wifi, no more than 65%.
There was a pool which I saw had a lifeguard on duty. The pool was open most of the day on the weekends but only in the evenings on weekdays.
The free breakfast was mediocre. There was one hot dish, which rotated daily, cereal, some very bad fruit salad, still cold frozen bagels and muffins.
Overall, if I were to return to the College Park area, I would consider trying another hotel.
- Official Description (provided by the hotel):
- Welcome to all new Hampton Inn - College Park, Maryland. ... more less
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- Also Known As:
- Hampton Inn - College Park Hotel College Park
- College Park Hampton Inn